Important Things to Remember When Registering Online

• If this is your first time registering with the City of Charleston Recreation Department and you are creating a new household, please allow at least 48 hours to be approved and eligible to register.
• If you are in our RecTrac system for any registered activity including youth and adult sports, aquatics, tennis, etc. you have been assigned a username and password for online registration. If you are having trouble retrieving it or it was registered under a different email address, please see Troubleshooting Options below. If you still have issues, please send an email to Recreation Staff and they will help you reset/retrieve your information.
• For most City of Charleston activities and programs, pre-registration is required as spots are limited. To assure your spot, register early and avoid late fees!
• If you are unable to find an activity, program, or sport on our registration site or website, you can call your area facility and request the Activity Number.
• Scholarship applications (PDF) must be submitted at least one month prior to the registration deadline for the program they wish to attend. Applicants must be City of Charleston residents and meet all requirements for the program.

Having trouble logging in or registering online?  

Let us help alleviate stress and issues when registering through our WebTrac system. If you continue to have issues, please call 843-724-7327 or email charleston-recreation@charleston-sc.gov.  

• 10 Easy Steps to Online Registration - step by step through the registration process
• Log in Help - see where and how to log in
• Creating an Account - find where to create an account and all the information you will need to submit
• Forgot Username/Password Help - get help remembering your username and password
• Edit Account Information - check balances, see household credit, add credit to your account, update information, etc. 
• Search Techniques When Registering Online - how to search on WebTrac
• Abbreviations and Area Map - helpful hints showing facilities and fields in each area, as well as abbreviations potentially used when registering, on schedules, and in emails. 
• View the entire Troubleshooting & FAQ document HERE.