Beginning May 24, 2021 the Permit Center will be open to the public from 9a.m. to 2p.m., Monday - Friday (except City holidays)
The City of Charleston is excited to announce a new Customer Self Service (CSS) portal. This website will replace the City’s Customer Access Portal (CAP) and provides our customers with an all-new HTML platform experience that can be used on your desktop and mobile devices. Please note the following:
Permit Center Services Changes
The City of Charleston’s Permit Center has the following modified operations until further notice in response to the COVID-19 pandemic.
The Permit Center is open to the public Monday through Friday 9:00a.m. to 2:00p.m.
When visiting the Permit Center:
Digital Permit Submittals
Renewal business licenses and hospitality payment options:
Please contact us if you have questions or need guidance:
Commercial and Residential projects are to be submitted at stations 11 & 12 with a Development Coordinator. Development Coordinators also answer questions relating to most permitting processes and other City related inquires.
Stations 1 through 4 are the Permit Center's Permit Technicians. Building Permits, Sub Trade Permits and Business Licenses are issued at these stations.
Desk Phone: 843-742-3711
The Zoning Division is located at station 7. They answer citizen inquiries regarding the interpretation and application of the zoning ordinance. You can also submit for the Technical Review Committee (TRC). For application information visit their page.
Desk Phone: 843-579-6414
Desk Phone: 843-579-6416
At station 8 the Board of Architectural Review (BAR) and the Design Review Board (DRB) oversees permitting in the Old and Historic District, Old City District and Design Review sections of the City.
Desk Phone: 843-579-6415
Plats to be recorded at Charleston and Berkeley County can be dropped off with the Engineering Technician at station 6 in the Permit Center.
Desk Phone: 843-579-6417
The Fire Marshal Division is responsible for conducting plan review and inspections of permit required work. Plans and applications will be reviewed during the intake process and assigned to one of five levels based on the type and size of the project. Their office is located on the third floor.
Office Phone: 843-724-3429