Office of Internal Affairs

The Office of Internal Affairs (OIA) is the Charleston Police Department’s accountability and review unit. OIA investigates complaints of employee misconduct, reviews compliance with departmental policy, and manages data related to use of force, vehicle pursuits, and employee-involved incidents. OIA also provides policy and procedure review, inspections and audits of department components, and referrals to the City’s Employee Assistance Program when appropriate. Through these functions, OIA supports consistent standards, fair outcomes, and clear communication with the community and employees.

OIA receives and documents complaints and compliments, assigns matters for review, and conducts internal investigations when allegations involve serious misconduct or require extended or independent examination.

Click here to learn more about the OIA.

OIA Dashboard

Access current information, trends, and data through the OIA Dashboard by CLICKING HERE.

The OIA Dashboard provides current information and serves as the primary public reporting platform for the Office of Internal Affairs. It replaces previously issued annual reports by offering regular updates throughout the year. Prior annual reports remain available for reference on our Information & Reports page. 

How to File a Complaint / Compliment

Complaints or compliments can be made in person, by phone, in writing or through this website. All complaints to include anonymous complaints are accepted and reviewed with follow up activity to be assigned to the appropriate personnel. Keep in mind that if you file a complaint anonymously, we will not be able to follow up with you on your complaint.

If you would like to file a complaint or compliment, please contact the Office of Internal Affairs:

  • Send a letter to or visit:
     Charleston Police Department
     Office of Internal Affairs
     180 Lockwood Boulevard
     Charleston, SC. 29403
  • Call the Charleston Police Department Office of Internal Affairs at 843-720-2447.
  • Email Internal Affairs at internalaffairs@charleston-sc.gov.