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Innovation
Mayor's Office of Innovation
In 2018, the City hired Novak Consulting Group to perform an organizational assessment and identify opportunities for process improvement.  In that year Novak submitted four reports on the following topics: Technical Review Committee, Special Events, Environmental Services & Fleet Management, and a Workforce Profile & Employee Survey.

March 2019 Updates
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TRC University Launches
TRC UniversityThe Technical Review Committee (TRC) held it’s first TRC University session on Wednesday, March 20th led by TRC Administrator Eric Shultz.  TRC University is open to the public and is intended to maintain an open dialog with the development community about TRC processes and activities.  In the inagural session, Deputy Building Official Ken Granata showed attendees how to create an account in the Customer Access Portal (CAP) to gain digital access to plan and permit applications.  This is an important step to the launching of e-reviews in July 2019 which will allow applicants to submit fully digital TRC plans.  The next TRC University session will be Wednesday, May 22nd in the public meeting room at 2 George Street.
Technical Review Committee (TRC) Improvement Plan

GovEx Came to Town
Our friends from the Center for Government Excellence (GovEx) came to visit and provided two half day popup trainings on performance measurement and problem-solving using data & analytics.  The trainings were held on March 1, 2019 in the public meeting room at 2 George Street and were open to any government employee in the Charleston region.


Monthly Updates Archive
February 2019 Report
January 2019 Report
     Contact Us
Tracy McKee Headshot Blue_thumb.jpg
Tracy McKee
Chief Innovation Officer
80 Broad Street
Charleston, SC 29401

 o: 843.579.6306