Where can I report a maintenance concern or program issue?

Please report any issues or maintenance concerns to the Mayor’s Office of Resilience and Sustainability.  

You may contact the division directly at 724-3789 or use the City of Charleston’s Citizen Services Desk at (843) 724-7311 or citizenservices@charleston-sc.gov and they will connect you to the right person.

Show All Answers

1. Why are the food scrap carts locked and what is the lock code?
2. Should I use a compostable liner bag in my bin or pour food scraps into cart loosely?
3. Is there a difference between biodegradable and compostable?
4. I live in the region but not in the official City of Charleston limits, may I participate too?
5. Can I add yard debris to the food scrap carts?
6. Where can I report a maintenance concern or program issue?
7. Why aren't there more drop sites?
8. How do I store my food scraps?
9. How frequently should I drop-off my food scraps?
10. Will the program accept compostable bags and other BPI certified compostable containers?
11. Where will the food scraps go?
12. How often are the food-waste carts emptied?
13. What are the benefits of composting?
14. How do I sign-up and is there a cost?
15. How do I participate and when are drop sites open?
16. What items can I put in the food scrap carts?
17. How is commercial composting different from backyard composting?
18. I already compost in my backyard, can I still drop off food scraps and participate in the program?
19. I’d like to compost in my backyard, do you have any tips?
20. Can businesses compost using this program?