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1. How do I pay for a parking ticket?

If you have received a City of Charleston parking ticket, you may pay the citation online or in person.

To pay online please go to our website. You must have your citation number and a valid debit card, Visa, or MasterCard to make a payment.

To pay in person please go to the Revenue Collections Parking Division office at 180 Lockwood Boulevard on the second floor using cash, check, debit card, Visa, or MasterCard.

You may also mail the citation and payment (only checks or money orders accepted by mail) to:

City of Charleston
Revenue Collections Parking Division
180 Lockwood Boulevard, 2nd Floor
Charleston, SC 29403

Online Parking Citation Portal

2. Why can’t I access the City of Charleston on-line citation payment website?

Occasionally, customers have difficulty accessing the website due to a particular web browser a customer uses or a firewall on a customer’s computer system. We do recommend using a recent version of more common Internet Browsers (such as Internet Explorer, Chrome or Safari), which have been verified to be able to access our online payment system properly. While we strive to make this system as accessible as possible, there may at times be issues beyond our control.

If this situation occurs, be aware that Citations may also be paid over the phone by calling 843-724-7375 during regular business hours. Also, if you can provide our office with information on the date/time/citation and browser/PC Operating System you are using when unable to access our system, we can investigate to see if improved accessibility can be achieved.

3. Why is my citation not showing on the online payment website?

Citations with a prefix of M or C are not computer generated citations and require manual input of the citations into the system. It may take several days before manually written citations are available for payment on the website.

Computer generated citations are downloaded daily and should be available for payment on the website the following day.

If you continue to have problems please call the Revenue Collections Parking Division at (843) 724-7375.

4. How do I appeal a Parking Ticket?

If you want to appeal your City of Charleston parking ticket, you must make an appointment with an adjudications officer within 30 days of the date the ticket is issued.  Please sign up for an appointment at https://www.signupgenius.com/go/23cityhearings.  If you have any questions, please contact Parking Revenue Collections at (843) 724-7375.

5. How do I obtain a residential parking permit?

If you live within a Residential Parking District, you may obtain a residential parking permit/decal from Revenue Collections Parking Ticket Division, located at 180 Lockwood Boulevard. Please note that all unpaid parking citations must be paid in full before a new parking permit is issued.

Homeowner requirements are as follows:

1. A copy of the vehicle registration for each vehicle requiring a permit. If vehicle registration is in a company name and/or last name differs,please provide a notarized statement from the company or individual authorizing use of this vehicle.

2. One of the following:
a) copy of current property tax receipt or current property tax bill or
b) copy of closing statement (new property purchase - new owners only)

Renter requirements are as follows:

1. A current lease agreement or notarized form outlining terms of rental agreement if a lease does not exist.

2. A current vehicle's registration (if last name differs, you must bring notarized form from owner giving permission to use vehicle) or a current bill of sale from the recent purchase of a new vehicle.

Please call (843) 724-7375 if you have a questions. Residential Parking Permit Map