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1. I'm excited to participate! How do I officially adopt a storm drain?
2. Who can adopt a drain?
3. Can I adopt a drain in an area other than where I live or work?
4. Is there a limit to the number of drains I can adopt?
5. Why are some drains not available for adoption?
6. How do I access the web portal on my mobile device?
7. It looks like not all City and County storm drains are showing up on the map for me to adopt. Why is that?
8. How can I get a "Don't Pollute" marker for my drain?
9. How often should I clean my adopted drain(s)?
10. HOW TO: What are guidelines for inspecting my drain and removing debris?
11. Tell me more about the Field Inspection Report, is it easy to fill out?
12. My drain is too full to clean manually. What should I do?
13. When cleaning my adopted drains, how do I know what is trash and what is garbage?
14. Can I un-adopt my drain?
15. Why is it important to keep storm drains clear and clean?

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1. How do I know if there is an opening on a Board?
2. How do I apply?
3. The Board member profile for me is not up-to-date. I'd like to add my bio, image and/or contact information. How do I do that?

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1. Can I vend food from a truck on City streets?
2. Can I rent a city-owned facility for a private function?
3. What are franchise fees on my electric and cable bills?
4. Do I need a business license to conduct business in the City of Charleston?
5. How do I determine if my business is allowed at the location I selected?
6. What permits or approvals are required to open a restaurant?
7. What permits or approvals, other than a business license certificate of occupancy, do I need to sell alcoholic beverages for on-site or off-site consumption?
8. What city regulations apply to operating a business within my home?
9. Can I vend food from a truck on private property?
10. Is a permit or license required by the City for a garage or yard sale?

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1. I was born in Charleston. How can I get a copy of my birth certificate?

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1. Why are the food scrap carts locked and what is the lock code?
2. Should I use a compostable liner bag in my bin or pour food scraps into cart loosely?
3. Is there a difference between biodegradable and compostable?
4. I live in the region but not in the official City of Charleston limits, may I participate too?
5. Can I add yard debris to the food scrap carts?
6. Where can I report a maintenance concern or program issue?
7. Why aren't there more drop sites?
8. How do I store my food scraps?
9. How frequently should I drop-off my food scraps?
10. Will the program accept compostable bags and other BPI certified compostable containers?
11. Where will the food scraps go?
12. How often are the food-waste carts emptied?
13. What are the benefits of composting?
14. How do I sign-up and is there a cost?
15. How do I participate and when are drop sites open?
16. What items can I put in the food scrap carts?
17. How is commercial composting different from backyard composting?
18. I already compost in my backyard, can I still drop off food scraps and participate in the program?
19. I’d like to compost in my backyard, do you have any tips?
20. Can businesses compost using this program?

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1. What kind of certification does your program offer?
2. Who is this program for?
3. Can you issue a Basic Life Support (BLS) card?
4. How do I maintain my card once I pass?
5. How many classes will you offer?

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1. What if an establishment is not following the new rules? How should I report a violator?
2. When did the ordinance go into effect?
3. Who needs to comply with the ordinance?
4. Do these regulations apply to vendors, food trucks, farmers markets, festivals, weddings, etc.?
5. What is the purpose of the Environmentally Acceptable Packaging/ Products ordinance?
6. Where can I find a copy of the full ordinance?
7. What products does the ordinance apply to?
8. Are there any exemptions or products not restricted to begin with?
9. What if I have questions or need additional information?
10. Who do I ask to find out if a particular product I use is recyclable and therefore compliant?
11. What are the types of products that are allowed for use under the ordinance?
12. What type of bag is considered reusable?
13. What is the most environmentally sensitive choice I can make as a business owner or consumer?
14. What should retailers do if they have large stocks of plastic bags that last beyond the January 1, 2020 effective date?
15. I think I have a hardship in complying with this ordinance. What should I do?
16. Is every type of plastic bag prohibited?
17. How do I know if a particular product I use is compostable and therefore compliant?
18. As a customer, can I bring my own single-use plastic carryout bags to the store?
19. Do I have to charge my customers for paper bags?
20. Is there a requirement for recycled content in paper bags?
21. How will this be enforced?
22. Is the City of Charleston coordinating with other local jurisdictions on this?

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1. How do I obtain a fire report?
2. How do I request a fire safety inspection?
3. Does the fire department provide and install smoke alarms?
4. Does the fire department refill fire extinguishers?
5. Does the fire department fill swimming pools?
6. Does the fire department inspect chimneys?

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1. Do I have to be a citizen of the United States?
2. What does the application process consist of?
3. How and when do I apply?
4. I don’t live in Charleston. Can I still apply?
5. I was a firefighter somewhere else. Do I have to take the written exam, and/or do I have to attend the fire academy?
6. What is the minimum age for applicants?
7. Do I have to be a high school graduate or have a GED?
8. Do veterans receives preference points?
9. What's involved in the hiring process?
10. I have a relative working for the City of Charleston, can I still apply?
11. What is the maximum age for applicants?
12. Will I need a copy of my birth certificate when I turn in my application?
13. Will I need a copy of my military discharge orders (Form DD214) when I turn in my application?
14. What if I have a police record?
15. If I have a valid EMT or Paramedic certification in another state, will I need to be certified through the State of South Carolina?
16. Will my certifications count?
17. Will I need identification at the TEAS test?
18. Can the TEAS test be taken at another time?
19. How can I obtain the study guide?
20. What should I bring to the written exam?

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1. Why do we commemorate Fire Prevention Week?
2. What is the Fire Triangle?
3. Where do Fire Poles come from?
4. How long have sprinkler systems been in use?
5. When was the first fire department organized in the United States?
6. Why are dalmatians considered firehouse dogs?
7. Why is the Maltese Cross the symbol of the fire service?

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1. Where are the events being held?
2. What happens at events?
3. How do I sign up?

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1. Do I have to pass a medical (physical) exam prior to being hired?
2. Will I be drug tested prior to being hired?
3. When will the City of Charleston be recruiting for firefighter trainees again?
4. How many people is the City of Charleston going to hire?
5. Is it harder for a woman to get hired?

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1. How do I report a City Website content error?
2. Why am I receiving an error message accessing a particular page of the City's Website?

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1. Can Town of James Island residents annex property into the City?
2. How does annexation work in South Carolina?

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1. What does annexation mean?

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1. Is littering illegal?
2. I saw someone throw litter out of their car. Who do I report this to?
3. How do I report Graffiti?
4. Who do I contact about trash left out or similar code enforcement issues?
5. What can I do about pet waste issues?
6. What is a snipe sign?
7. What are the hours of the Bees Ferry Landfill?
8. What is my garbage collection day? What is my recycling day?
9. How do I set up recycling? What can I recycle?
10. Can I recycle my phone books?
11. I need to complete some community service. Can I work with Keep Charleston Beautiful?
12. Can you speak to my community group about litter?
13. How do I schedule a School presentation?
14. How do I plan an event in a park?
15. Who is responsible for maintaining litter-free roadways in Charleston?
16. What are the rules for the City's fenced dog runs?
17. What is 10,000 Trees for Charleston?

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1. How do I obtain a residential garbage container?
2. What is the holiday garbage and trash pick-up schedule?

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1. What types of mattresses can be accepted for recycling?
2. Are there types of mattresses not accepted and what should I do with those?
3. May I leave my mattress curbside on my weekly trash collection day?
4. How do I recycle my old mattress or box spring?
5. Where does my old mattress go and what happens to it?
6. Why should I recycle my old mattress or box spring?

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1. What are my legal rights?
2. When is it necessary to utilize the services of a Public Defender?

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1. Who qualifies as an applicant for the Low Quarterly Arts Grants Program (LQAGP)?
2. What is the maximum funding amount for quarterly grants?
3. What is the required match?
4. What type of application will the LQAGP fund?
5. What type of application will the LQAGP not fund?
6. What are the grant deadlines?
7. How does an individual artist or organization apply for grant?

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1. How do I pay for a parking ticket?
2. Why can’t I access the City of Charleston on-line citation payment website?
3. Why is my citation not showing on the online payment website?
4. How do I appeal a Parking Ticket?
5. How do I obtain a residential parking permit?

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1. What is the process for planning an event in one of the City of Charleston's Parks (ie: Wedding, Birthday, Reunion)?

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1. How much does the gear weigh?
2. At what point in the process do I need to schedule the physical ability test (PAT)?
3. Will the Charleston Fire Department accept CPAT certification from another agency/municipality?

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1. Do I have to come to the police station to file a report?
2. How do I get a copy of a police report / accident report?
3. How do I hire an Off-Duty Police Officer for security?
4. How do I get a background check and / or fingerprints made for a job?
5. How do I file a complaint or compliment on an Officer?
6. How do I contact Property/Evidence to retrieve items?
7. How can I participate in a ride-along?
8. Where can I use my skateboard?
9. What is the tattoo policy?
10. What are the bicycle rack and parking rules?
11. How do I register my bicycle?
12. What are the rules for Vehicle for Hire?

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1. How can I find out if there are vacancies at the City of Charleston?
2. Do you accept applications for positions that are not on the employment posting?
3. Do I have to complete an application or will a resume suffice?
4. I want to apply for more than one position, do I have to fill out more than one application?
5. What happens after I submit the employment application?
6. Is the Fire Department hiring?
7. I interviewed for a position, how do I find out if I was selected?

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1. How Can I Tell If I Am In City Limits?

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1. What steps are required to build a fence at my house?

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1. How do I obtain a residential garbage container?
2. What is the difference between garbage and trash?
3. What cannot be put in the garbage or trash?
4. What is the holiday garbage and trash pick-up schedule?
5. Where should I place my garbage container on my scheduled day of pick-up?
6. How should I fill my garbage container?
7. How should I prepare my yard waste for collection?
8. Does the City pick-up bulk items for City residents?
9. My garbage container was vandalized or stolen. What do I need to do?
10. What is household hazardous waste?
11. Where can I safely dispose of household hazardous waste such as electronics, batteries and paint?
12. How do I dispose of syringes or other sharp items (i.e. – sharps)?
13. What should I do with old electronics such as computers, TVs and microwaves?
14. Where can I dispose of used motor oil?
15. How can I dispose of junk, old appliances or scrap metal?
16. A professional landscaper has worked on my yard. Who is responsible for the yard waste?
17. Does the City remove contractor or builder refuse due to construction?
18. Where can I obtain information on the City of Charleston’s Garbage, Trash, and Refuse regulations?
19. Does the City of Charleston provide recycling services?
20. How can I get a blue curbside recycling container?
21. What can be recycled in Charleston County?

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1. How do I register online?
2. Can I participate if I am not a City of Charleston resident?
3. Where is the Department of Recreation Main Office?
4. What happens after I register my child in youth sports?
5. Can I sponsor a team?
6. What is the cost of a permit to use a park?

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1. What is the job of a firefighter really like?
2. How are promotions made in the department?
3. Do firefighters get to sleep during their shift?
4. Who is in charge?

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1. How long is training at the Fire Academy?

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1. Do you really get a tax credit and reduced water rates if you join the City?
2. What does annexation mean?
3. How does annexation work in South Carolina?