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Adopt-a-Drain

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1. I'm excited to participate! How do I officially adopt a storm drain?

The City of Charleston has created an easy-to-use and mobile friendly web portal that will allow constituents to select a drain of their choice to adopt.  The interactive map shows which drains are available to adopt and where.  

To get started, visit the web portal (available via City of Charleston mobile app): 

https://gis.charleston-sc.gov/adopt-a-storm-drain/ 

In the web portal you can:

• View and adopt available drains
• Review program details
• Read terms and conditions
• Submit Field Inspection Reports

Tips!

• The web portal is both desktop and mobile device friendly!  Consider bookmarking the web portal address and/or adding it to the home screen of your favorite mobile device.  The web portal is also easily available in the City of Charleston mobile app!
• You can use your mobile device to easily complete Field Inspection Reports.  Consider including proud pictures of your drain, both before and after cleanings!

Instructions for easy access to the web portal on a mobile device (pick all 3 options, or choose 1!)

OPTION A: Download the City of Charleston mobile app from your app store.  The web portal is located in the "maps" section.  

OPTION B: Bookmark the page on your favorite browser.

OPTION C: Add the web portal to your mobile device home screen:

On Apple phones/tablets, click the share button, then scroll the bottom reel, past the Copy, Print options and select the + button that says ‘Add to Home Screen’.

On Android devices, click the ‘more’ button, then select the ‘Add to Home Screen’ option.

or visit: https://www.howtogeek.com/196087/how-to-add-websites-to-the-home-screen-on-any-smartphone-or-tablet/

2. Who can adopt a drain?

Anyone!  Individuals, families, businesses, schools, and organizations of all types such as churches, clubs and sports teams.  Users are encouraged to only adopt drains that you or your organization can effectively and reasonably monitor.

3. Can I adopt a drain in an area other than where I live or work?

We encourage users to only adopt storm drains nearby them regularly, such as on their home or business street or on a regular walking route, but a citizen or business may adopt any drain that is currently listed as adoptable on the Adopt-A-Drain website.

4. Is there a limit to the number of drains I can adopt?

There is currently no limit to the number of drains adoptable by one individual or business. However, while we appreciate an adopter’s willingness to adopt multiple drains, we encourage users to only adopt a number that you or your business can effectively and reasonably monitor.

5. Why are some drains not available for adoption?

Currently, the program is only available for drains that are owned and maintained by the City of Charleston and by Charleston County.  SC DOT owns many of the storm drains in the region and at this time has chosen to opt out of participating in the Adopt a Drain program. 

6. How do I access the web portal on my mobile device?

There are three ways to easily access the Adopt-a-Drain web portal on your mobile device.

1. OPTION A:  Download the City of Charleston mobile app from your app store.  The web portal is located in the "maps" section.  
2. OPTION B:  Bookmark the page on your favorite browser.
3. OPTION C:  Add the web portal to the home screen on your mobile device, instructions on how to do this for both Apple and Android devices are below:

On Apple devices, click the share button, then scroll the bottom reel, past the Copy, Print options and select the + button that says ‘Add to Home Screen’.

On Android devices, click the ‘more’ button, then select the ‘Add to Home Screen’ option.

or visit: https://www.howtogeek.com/196087/how-to-add-websites-to-the-home-screen-on-any-smartphone-or-tablet/ 

7. It looks like not all City and County storm drains are showing up on the map for me to adopt. Why is that?

While the City and County do have an extensive digital inventory of storm drains and over 10,000 have been mapped already, we are currently reviewing that inventory and once a drain has been verified by staff, it will be made visible on the Adopt-A-Drain website.  SC DOT owns many of the storm drains in the region and at this time has chosen to opt out of participating in the Adopt a Drain program.

We added a reporting feature for missing drains to the web portal, so now anyone can easily report a missing drain or request one be added to the program.   

8. How can I get a "Don't Pollute" marker for my drain?

Storm Drain Marking Program

You can help let others know “Don’t Pollute, Storm Drains Lead to Waterways!” by adding a marker on your adopted drain.  

It’s easy and free! Storm drain marking program materials are available free of charge upon request.  

To obtain a marker, you may contact Charleston Clemson Extension at:

- (843) 729-4523 (Beatriss Calhoun, Water Resource Agent), or 

- (843) 722-5940 (main office)

Report New Markers

Report any new markers you add by completing a short “Field Inspection Report” in the web portal.  (Simply login and click on your drain!).  

Stormwater vs. Wastewater 

• Stormwater is not treated.  Stormwater is rain water that does not soak into the ground. It flows over roads and parking lots and into storm water drains, which empty directly into waterways.  "All drains lead to the ocean."
• Wastewater, or sewage, comes from drains and toilets in homes and businesses. It’s treated at a wastewater treatment plant before being released back into a waterway.  

9. How often should I clean my adopted drain(s)?

Review the "How To Guidelines".  We recommend that you adopt drains that can be monitored at least once a week, remove debris as needed and/or before a rain or storm event if is safe to do so, and report a drain that is full inside with debris and requires mechanical cleaning. Although not imperative, to help us monitor the success of this program, please periodically submit a Field Inspection Report via the web portal to let us know your drain has been inspected.  

Please remember, each storm drain is located in a unique area and could have unique needs.  Some drains are located nearby trees that shed leaves often or during particular times of year and may need to be monitored more often, while some drains may be in more open areas and that could need less attention.  

10. HOW TO: What are guidelines for inspecting my drain and removing debris?

It’s Easy!  Here’s How It Works!

1. Monitor the adopted drain weekly and remove debris on and around the drain as needed- particularly before a rain or storm event if it is safe to do so.
2. Clear debris within the curb area several yards along each side of the storm drain, especially an uphill side where debris will likely flow towards the drain.
3. Report your efforts!  Let us know you have inspected your drains by periodically submitting a simple “Field Inspection Report” (mobile friendly).  The report is simple and asks whether a drain needed service or not.  You can attach pictures to the report too.  For example, if you service the drain, consider uploading a "before" and "after" image to the report.  

Learn more about the Field Inspection Report

INSPECTION & DEBRIS REMOVAL

• When possible, clear your storm drain prior to, and following, any rainfall.
• Always sweep, rake or shovel glass. Never pick up sharp objects with your hands.
• Never touch hazardous or medical waste including automotive fluids and hypodermic needles. Report these items and anything else that may be hazardous to the non-emergency police number at 843-577-7434.
• Garbage bags, buckets, brooms and landscaping gloves are generally helpful when inspecting and cleaning a storm drain.
• Sweep material away from the storm drain, not into it — and capture it for disposal as you can.
• To the extent possible, place recyclables and garbage into your residential bins (or commercial bins if you’re adopting near your workplace).
• Clear surface debris only; let City of Charleston Stormwater crews handle garbage or hazards inside the catch basin.
  NEVER ATTEMPT TO ENTER INTO A STORM DRAIN.
• Clear debris within the curb area several yards along each side of the storm drain, especially the uphill side.
• Do not use power tools. Carry tools carefully to avoid hitting others. Always use the right tools for the job.
• Please complete and send a Field Inspection Report after inspecting and servicing your adopted drain. Click on your adopted drain send a report.
• Never attempt to clear debris if there is moving water greater than knee deep or that prevents you from having a clear view of the drain.
• Be cautious when walking on potential slippery and uneven surfaces.

GENERAL SAFETY

• Call 911 for emergencies. If injured while volunteering, please immediately seek necessary medical attention.
• Safety comes first!
• Wear durable or heavy, closed toe, shoes/boots, preferably with ankle support.
• Wear gloves and durable pants, tops, jackets, and hats.
• Always stay hydrated.
• Wash hands and any clothing after contact with stormwater runoff, which can contain pollutants, including bacteria. Have first aid supplies available.
• Clear immediately in front of and the area several yards along each side of your adopted storm drain only when safe. If a drain is still clogged after you removed the surface debris, please contact Operations at 843-724-7367 or submit a request online to have the drain mechanically cleaned.
• Make sure an adult is present and supervising any person under the age of eighteen who may be assisting with the inspection and cleaning of a storm drain.
• DO NOT attempt to, remove, lift, move or reset a storm drain grate, cap, or lid. They are very heavy, can cause injury, and most likely will cause an injury.
• Always be courteous to fellow volunteers and neighborhood residents; never use vulgar language or engage in threatening or disruptive actions or conversation.

TRAFFIC SAFETY

• Wear highly visible, brightly colored or reflective clothing to alert traffic and drivers of your presence near the road.
• Where possible, stay out of the street. Work from the sidewalk or curbside and watch for traffic.
• Do not clear drains in the middle of any street.
• Do not inspect or clean drains at night.
• Walk across streets at signals and crosswalks, not mid-block. Always work with a partner.
• Do not go into storm drains and do not block travel lanes.
• Work facing traffic.
• Be aware of your surroundings, make sure to watch for cars; whenever possible, work with a partner who can watch for traffic hazards while you are cleaning the storm drain.

11. Tell me more about the Field Inspection Report, is it easy to fill out?

Yes, the "Field Inspection Report" is simple and mobile device friendly!

Submitting a Field Inspection Report after you inspect and/or service your adopted drain helps us monitor the success of the program and identify how often drains need to be cleaned and where the cleaned drains are located.  

Submitting a report is easy, and you can do it from your favorite mobile device.  In the web portal, simply click on your adopted drain and then click on the button titled "Send Field Report".  

The Field Inspection Report will pre-populate with your Official Drain Identification Number and you simply fill out the date and indicate whether you serviced the drain or if it was already clear upon your inspection.  (you will need to be signed in to your account)

Please upload photos of your drain!  Include "before" and "after" pictures to highlight your efforts!

Field Inspection Report Example

12. My drain is too full to clean manually. What should I do?

For City of Charleston drains:

Please submit a request to have the drain mechanically cleaned using the Citizen Service Desk or call (843) 724-7367.

For Charleston County drains: 

Please contact Charleston County Public Works front desk at (843) 202-7600.

13. When cleaning my adopted drains, how do I know what is trash and what is garbage?

View and or download the flyer from the City's Public Service Environmental Services Division about Garbage, Trash & Refuse.

14. Can I un-adopt my drain?

Yes, after logging in you simply select a drain you have previously adopted and there is an option to un-adopt.

15. Why is it important to keep storm drains clear and clean?

Prevent Blockages

Pollutants such as leaves and litter debris that seem to be in constant movement in wind and water can build up around the surface of storm drains and prohibit stormwater from properly flowing off of streets and sidewalks into drainage infrastructure, ultimately resulting in flooding and ponding around the drain.  On top of surface ponding, when leaves, yard debris, and garbage are able to enter storm drains they can also move into pipes which can become clogged with these pollutants.  Clogged pipes can not only exacerbate flooding but can lead to costly maintenance that could be avoided.  Many pipes lie beneath roadways, making them difficult to access and clean regularly.

Protect Water Quality

When it rains, much of the stormwater travels along the surface of the ground and picks up pollution in its path, including fertilizers and pesticides, motor oil, dirt, pet waste, and garbage.  When this runoff enters storm drains it does not get treated (only wastewater is treated), but instead flows directly to the waterways that we use for fishing, swimming and more.  Adding unnecessary nutrients in the form of leaves, yard debris, or fertilizer to local waterways could lead to algae problems and low levels of oxygen that fish and other sea creatures need to survive.  The EPA actually considers stormwater and the pollution it carries, the greatest threat to the health of our water bodies.  

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Boards, Commissions & Committees

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1. How do I know if there is an opening on a Board?

On the listing of the Board, you will see a "Join" button when a Board seat is open for applications.

2. How do I apply?

Select the "Join" button for the board, commission or committee you would like to apply to join. Select "Apply" next to the seat you would like to apply for and then click "Apply Now" at the top right corner of the page. You will be taken to a screen to create an account. Be sure you remember the Username and Password you create! Then you will be taken to an online application.

Information Requested

Information required is indicated with a "*" Please provide as much information as possible. Under "Availability" please include any relevant information. For example, you might note you are unavailable for daytime meetings.

You will be provided with an opportunity to include a "Brief Resume of Education and Experience. We also encourage you to upload a full resume/curriculum vitae (CV). You may also upload letters of recommendation.

Save/Submit

You may save your application as a draft so you can come back to it later. To do so, you would log back in when you are ready and click on "My Applications." When you are ready to submit your application, press "Submit Application."

3. The Board member profile for me is not up-to-date. I'd like to add my bio, image and/or contact information. How do I do that?

For each Board, there is an organizer. Please contact that person and communicate the changes/additions you would like to make.

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Budget, Finance and Revenue Collections

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1. Can I vend food from a truck on City streets?

Food vending on streets in the downtown area is restricted to designated vending locations and requires the vending to be within the parameters of those locations. The locations are limited in size and most often will not accommodate a vehicle. Section 17-121 of the Code of the City of Charleston more specifically addresses vending of food and reading material.

2. Can I rent a city-owned facility for a private function?

Any citizen has the opportunity to rent a City-owned building for a public or private event based on availability.

Listed below are contact numbers for each City facility:

- Gaillard Auditorium (843) 577-7400
- Dock Street Theatre (843) 720-3968
- Visitor Center (843) 724-7174
- Old Slave Mart Museum (843) 958-6467
- Angel Oak Park (843) 559-3496
- Maritime Center (843) 853-3625
- Old Exchange Building (843) 727-2165

3. What are franchise fees on my electric and cable bills?

Franchise fees are fees paid by utility and cable companies for their use of City of Charleston public right-of-ways. It is similar to paying rent for the use of the right-of-way. Utility and cable companies are allowed to "pass the fee through" to customers. Most, if not all, cities in SC have franchise fees that are paid to the cities by these types of companies. The fees go into the general fund for use in operating the City.

Contact the Revenue Collections Division at (843) 724-7311 with questions or for more information.

4. Do I need a business license to conduct business in the City of Charleston?

Yes. A business license is required for all businesses that are located within City limits and businesses that come into the City to conduct business. Applications can be obtained online or from the Business License Office which is located in the Permit Center at 2 George Street. Questions regarding your business license may also be answered between 8:30am to 5:00pm, Monday through Friday by calling (843) 724-3711.
Business License Information

5. How do I determine if my business is allowed at the location I selected?

The City's Zoning Ordinance permits certain types of businesses in specific areas of the City. Zoning staff will assist you in determining whether a specific location is appropriately zoned for your business.

To determine the zoning of a particular property you can visit the Zoning Office at 75 Calhoun St. on the Third Floor Monday through Friday from 8:30am until 5:00pm or call them at 843-724-3781. Zoning Division Website

6. What permits or approvals are required to open a restaurant?

A Business License Certificate of Occupancy is required for all restaurants that are located within City limits. Applications can be obtained online or from the Revenue Collections – Business License Office, which is located in the Permit Center at 2 George Street. 

External approvals that may be required to open a restaurant include: 

• Any business serving food requires a Department of Health and Environmental Control (DHEC) permit and inspection. Contact the SCDHEC Food Protection Division at (803) 896-0640 or online. 
• A license from the state of South Carolina is required if you intend to sell or serve alcoholic beverages. Contact South Carolina Department of Revenue’s Alcohol Beverage Licensing Division at (803)898-5864. 
• Charleston Water Systems (CWS) requires the installation of a grease trap for all businesses that prepare food. CWS will determine the size needed for your establishment. Click here to learn more.
• CWS also requires payment of impact fees. Fees are assessed based on the number of patron seating. Please contact CWS at WasteWaterInspectors@charlestoncpw.com. 

New Business License Forms

7. What permits or approvals, other than a business license certificate of occupancy, do I need to sell alcoholic beverages for on-site or off-site consumption?

Please be sure the Zoning of your property allows for the sale of alcoholic beverages for on-premises or off-premises consumption. City Zoning staff will assist you with the determination. Contact Zoning at (843) 724-3781 or visit us at Permit Center at 2 George Street for more information.

A license from the State of South Carolina is also required to sell alcoholic beverages for either on-premises (restaurant) or off-premises (liquor store) consumption.

Contact South Carolina Department of Revenue – Alcohol Beverage Licensing Division at (803) 898-5864 or online.

8. What city regulations apply to operating a business within my home?

A Home Occupation is an occupation, profession or trade that is conducted within a dwelling by the resident of that dwelling. Home occupations must be incidental and subordinate to the residential use, cannot constitute a nuisance or adversely affect adjoining properties, and must meet requirements listed on the attached Home Occupation Application Form.

Approval of a Home Occupation remains in effect as long as you remain at the same location and meet all of the conditions set forth in the City’s Zoning Ordinance, Section 54-211. Should you move and relocate within the City of Charleston, you will be required to reapply for Home Occupation approval. Home Occupation approval can be revoked if it is found that any of the conditions of the Home Occupation requirements are being violated.

Approval Process for a Home Occupation

Step 1: Complete and submit to the Revenue Collections – Business License Division an original Home Occupation Application. Forms may be submitted via hand delivery or by mail.

Step 2: The Revenue Collections – Business License Division will process the application and verify zoning, fire, and building code approvals.

Step 3: Once all approvals have been received, the Revenue Collections – Business License Division will complete the general information on a Business License Application and return the application to the applicant.

Step 4: Applicant must sign the Business License Application and submit the original application and the appropriate business license fees to the Revenue Collections - Business License Division.
Home Occupation Form

9. Can I vend food from a truck on private property?

To vend food from a truck on private property you must first obtain written approval from the owner of the property. You will then apply for a new Business License CO and include the written approval of the property owner with your submittal. A Business License CO is required for all businesses and non-profits that are located within City limits. Applications can be obtained online or from the Revenue Collections – Business License Office which is located in the Permit Center at 2 George Street. A Business License CO application process is an opportunity for the City to confirm that your proposed use is permitted in the property’s zoning district and that the structure meets applicable building and fire code requirements. Please submit your application to Revenue Collections – Business License Office. The office will then forward the application to Zoning, Fire Marshal, and Building Inspections Divisions for review. These Divisions may contact you with questions regarding your application and to schedule necessary inspections. Note: Any business serving food requires a SC Department of Health and Environmental Control (DHEC) permit and inspection. Contact the SCDHEC Food Protection Division at (803) 896-0640 or www.scdhec.gov.

New Business License Process

10. Is a permit or license required by the City for a garage or yard sale?

A permit or license is NOT required to hold a garage or yard sale as long as no more than one sale occurs each quarter per calendar year by any one individual, household group, family, multi-unit property or subdivision. This is a standard set forth by the State of South Carolina.

Please confirm that garage or yard sales do not violate your neighborhood covenants. This only applies if you are located in a neighborhood with covenants or deed restrictions.

Do not block the public Right-Of-Way, such as streets or sidewalks with merchandise.

Do not negatively impact the flow of pedestrian or vehicular traffic on public Right-Of-Ways.

No signs may be posted off-premises.

Do not nail or place signs on trees, utility poles, sign posts, parkway or other city property. It is permissible to place a sign in your own vehicle, but it must be properly parked on the street to advertise your sale. Advertising in a newspaper is a good alternative.

One single-face sign, not larger than 2-feet by 3-feet, may be posted on the premises where a sale is being conducted for the duration of the sale and must be removed immediately thereafter.

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Clerk of Council

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1. I was born in Charleston. How can I get a copy of my birth certificate?

The SC Dept. of Health issues birth certificates for all persons born in South Carolina. If you are in the local area, call the local office in North Charleston at 843-953-0032. If you are outside the Charleston area, apply online at www.sc.gov or call the main office in Columbia, SC at 803-896-6030.

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Compost Food Scraps (residential)

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1. Why are the food scrap carts locked and what is the lock code?

Contamination is a real challenge with any compost program because it is not possible or safe to have staff sort through piles of food scraps removing items that shouldn’t be there.  (Ew, that’s gross too!)  Plus, preventing contamination on the front end helps to ensure the final product is free of inorganic materials and safe to use.

That means, if any food scrap carts are contaminated with items that can’t be composted, the WHOLE CART WILL NOT BE ACCEPTED FOR COMPOSTING and instead, must be disposed of in the garbage.  

The locks on the carts are one level of protection to help ensure that everyone who wishes to participate in the program is trained ahead of time to help prevent contamination so all the food scraps collected can indeed be composted and your efforts are not wasted.  

TO OBTAIN THE LOCK CODE

Please register for the program which will also take you through a short training on acceptable items, then the lock code will be provided. Register at https://forms.gle/M7RUJn2imuAwcXZ76.  

2. Should I use a compostable liner bag in my bin or pour food scraps into cart loosely?

This is your preference, either are accepted.  However, any liner bag used MUST BE certified compostable, from BPI.  (BPI=Biodegradable Products Institute) 

Note, product labels can be misleading.  Those bags labeled "biodegradable" or "environmentally friendly", etc. without the BPI certification ARE NOT ALLOWED.  

These will not break down fast enough to compost and will cause an entire cart to be landfilled.  Please beware of misleading products.  

3. Is there a difference between biodegradable and compostable?

Yes, they are different!  All compostable items are biodegradable, but not all biodegradable items are compostable! 

Biodegradable, by definition, has no time requirement, so a product could take 100 years to biodegrade.  Whereas compostable products follow strict ASTM Standards and have a short time limit in days, not years.

In addition, biodegradable materials can sometimes leave behind metal residue and other non-natural byproducts, whereas, compostable materials create compost (also called humus) that is 100% natural and safe to have in our environment.

Please make sure all items going into food scrap carts are certified BPI compostable and you will be following the strict ASTM standards properly.  Thank you.

4. I live in the region but not in the official City of Charleston limits, may I participate too?

Yes, in fall 2022 the program officially opened up to all residents living in the Charleston region thanks to new partners, Charleston County and Folly Beach!

5. Can I add yard debris to the food scrap carts?

Please, NO yard debris, the food scrap carts are for food scraps ONLY!  

Yard debris is already picked up curbside and sent to the compost facility.  For more information on curbside yard debris collection for the City of Charleston visit https://www.charleston-sc.gov/348/Trash-Yard-Waste-Collection or please contact your local jurisdiction.

But if they are both being composted, why can’t I mix them?  There are lots of reasons!

• To make compost, it is necessary to follow a recipe.  The recipe requires certain parts of green material, (like food scraps), certain parts of brown material, (like yard debris), and a certain amount of moisture, aeration and heat.  Following the recipe is really important for optimum decomposition and a healthy compost pile, and utilizing a variety of material sources is important too.  
• The Bees Ferry Compost facility is professionally managed and needs to obtain the raw ingredients separately in order to make compost.  The compost facility will then mix the raw ingredients together based on the ratios of the recipe.
• Plus, food waste breaks down at a different rate than yard waste, so the facility handles yard debris differently than food waste, which often needs to be broken down into smaller pieces.

6. Where can I report a maintenance concern or program issue?

Drop sites are hosted by various partners.  Each drop site is separately managed and maintained by their host.  Please report any issues or maintenance concerns to the drop site host.  Contact information for each host is listed on the Drop Site Map.

For questions, concerns or ideas for improvement on the program in general, please report those to the Charleston Composts Program Manager, Katie at mckaink@charleston-sc.gov or 724-3789.  

7. Why aren't there more drop sites?

This is not a permanent program, this is a pilot program that will last at least 6 months and may last up to one year. The pilot is grant funded, and we will be testing options as we go to help ensure we create the most successful program we can.

Should the pilot program be successful, we can then seek more funding for the program to continue and consider additional drop site locations.    

8. How do I store my food scraps?

You can store food scraps in almost any reusable container, ideally with a tight fitting lid.  The key is to make the bin easy to access while you cook, whether it’s on your countertop, in a nearby cabinet, or even on your patio.  You can also keep the scraps in the freezer or refrigerator to halt decomposition while softening the cell wall structure.   

Note, fruit flies can occur if your kitchen bin is left out without a lid. Any issues with pests or odor can often be easily remedied.

9. How frequently should I drop-off my food scraps?

We recommend you empty your kitchen bin weekly to help keep decomposition and associated odors out of your kitchen.  

You may choose to empty it more or less often- remember you can store food scraps in your freezer without any odors.

10. Will the program accept compostable bags and other BPI certified compostable containers?

Yes.  BPI certified compostable liner bags or BPI certified compostable to-go food containers are accepted in this program as we will be using a commercial compost facility.  

However, please note, these are generally not able to break down properly in a backyard compost pile.

11. Where will the food scraps go?

Food scraps the City collects will be taken to the Bees Ferry Compost Facility in West Ashley by a certified hauler.  

There, the scraps will be converted into compost and kept away from our landfills.

12. How often are the food-waste carts emptied?

The City’s food scrap carts will be emptied at least twice per week by our contracted hauler.  This may increase in frequency as food scrap collection and participation in the program increase.

13. What are the benefits of composting?

There are many benefits to composting!

• Cuts down on trash and expenses. Charlestonians throw away over 15,000 tons of food scraps each year, making up 1/4 of the city's collected garbage. Composting saves space and taxpayer money needed for disposal in landfills.
• Combats climate change. Food waste recycling will help meet 3 Charleston Climate Action Plan goals, reducing greenhouse gas emissions from landfills and protecting our air and water from pollution to fight climate change.
• Protects against flooding. Composting nourishes our soil for healthier parks and gardens and increases stormwater absorption capacity to help reduce flooding. 
• Saves plants and animals. Composting reduces the need for expensive and polluting chemical fertilizers, makes plants healthier, and can be implemented without harming wildlife or ecosystem health.

14. How do I sign-up and is there a cost?

It’s free!  To participate, please fill out the registration form at https://forms.gle/M7RUJn2imuAwcXZ76.  

Registration is required to participate for a couple reasons.  You will need a lock code to deposit your food scraps in our bins, we will provide this once you register and go through a 5-minute training.  We also need a way to mail you program information and notify you of project updates and potential changes as we test options, like if a cart moves locations.  

Please keep in mind this is a pilot project so the program is subject to change, especially after the first six months, we appreciate your flexibility on this as it will help ensure we have a successful program moving forward.  

15. How do I participate and when are drop sites open?

For specific hours of each site, please see the Drop Site Map.  Drop sites located in parks are open when the parks are open, which is daily, dawn to dusk.  

The most up to date drop site locations are listed on www.charleston-sc.gov/compost.  Please keep in mind, these are subject to change and will be updated on the website.

16. What items can I put in the food scrap carts?

Accepted food waste and organic material:

• Cooked meats and fish, including shells and bones
• Egg and dairy products
• Food preparation scraps and plate scrapings
• Fruits and vegetables
• Bread, dough, bakery items, pasta and grains
• Coffee grounds, coffee filters and tea bags
• Consumable liquids
• Wooden skewers and cocktail sticks
• Food-soiled paper, for example:
  • Kitchen paper towels
  • Paper napkins
  • Waxed cardboard and paper bags
• BPI certified Compostable serve ware

Not accepted in food waste deliveries:

• Raw meat or fish
• Butcher wastes, trimmings or renderings
• Oils, fats or grease
• Plastic of any type, for example:
  • Plastic bags or food wrap
  • Produce baskets or netting
  • Plastic or latex gloves
• Foil, wire or rubber bands
• Painted or treated wood, metal or glass
• Non consumable liquids

Remember, if you are in doubt, THROW IT OUT!

For questions about whether specific items are compostable that are not listed above, please reach Charleston County at (843) 720-7111 or email recycle@charlestoncounty.org.  

17. How is commercial composting different from backyard composting?

Industrial composting at Bees Ferry has a few major differences from backyard piles:

• Larger piles (windrows and aerated static piles)
• A more diverse assortment of acceptable materials (like meat, dairy, cheese, bioplastics and paper compostable wares, for example)
• The decomposition process is faster in general - so 30-45 days vs. 6-12 months
• The finished product is generally more robust because it has been well managed and aerated properly.

Image of Bees Ferry Compost Facility courtesy of Charleston County.

18. I already compost in my backyard, can I still drop off food scraps and participate in the program?

Yes, of course, you may participate in both at the same time.  The City’s program will take cooked meats, bones and dairy products, which are typically not appropriate for backyard piles, so feel free to bring those and any extra food scraps to the drop off sites.

19. I’d like to compost in my backyard, do you have any tips?

Composting in your backyard is easy and a great way to keep all the nutritious compost on your property so you can reap the benefits in your own gardens.  

For tips on how to compost in your backyard, visit: 

• https://www.charlestoncounty.org/departments/environmental-management/compost-at-home.php 
• scdhec.gov/compost 

Charleston County is hoping to give away new backyard compost bins in spring 2022.  

If you would like a new backyard bin, please check their website for more information as it becomes available.

20. Can businesses compost using this program?

Unfortunately, no.  This new program is for residents only, not businesses or organizations.  We are utilizing grant funding, which is earmarked to support residential composting only and our funding is extremely limited.

However, there are other ways businesses and organizations can compost!  

The City actually piloted a restaurant composting program back in 2016, with promising results which can be replicated.  

The results showed once organizations serviced by private garbage and recycling services understood how they are actually being charged for garbage and recycling services, many were able to reduce those fees and apply the difference to compost hauling fees.  

More information on the pilot and how businesses can compost is located here: https://charleston-sc.gov/2645/Business-Composting

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CPR Training

Show All Answers

1. What kind of certification does your program offer?

This program meets all regulatory requirements for current CPR standards.  Participants will be issued an American Safety and Health Institute (ASHI) CPR/AED card when they successfully complete the course. Participants who stay to complete the optional STOP-THE-BLEED add-on course will receive a certificate for that as well.

2. Who is this program for?

This program is designed for people with no prior medical knowledge or training.  Those seeking recertification in CPR/AED may use this course to complete that requirement. 

3. Can you issue a Basic Life Support (BLS) card?

No.  This course is intended for non-medical personnel.  BLS is a credential specific to first responders/medical personnel. 

4. How do I maintain my card once I pass?

CPR cards issued by this program are good for a period of two years.  It is the card holders responsibility to find a CPR Refresher class.  The Charleston Fire Department CPR Program is there for initial certification and while we’re happy to have you back – we cannot guarantee class seats for renewal!

5. How many classes will you offer?

The Charleston Fire Department CPR Program is currently in its pilot phase for 2019 and intend to host 4 classes with a student cap of 18 per class. If the program is successful, our goal is to expand this offering in 2020.

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Environmentally Acceptable Products and Packaging Ordinance (Single-Use Plastics)

Show All Answers

1. What if an establishment is not following the new rules? How should I report a violator?

Provide Information

You can help your community by first providing assistance and information to establishments about the new regulations and encouraging managers to visit our resources online at www.charleston-sc.gov/plastic.  The webpage is designed specifically to help facilitate a smooth transition with information on the new code requirements that we hope businesses will find helpful.  

Report Violators 

If you find establishments are not responsive to your outreach and warning efforts, please report potential violators ONLINE via the City’s Citizen Service Desk web portal at https://www.charleston-sc.gov/879/Citizen-Support-Center.  The web portal has an option to upload photographs if you choose to include any.

2. When did the ordinance go into effect?

 On January 1, 2020 the ordinance went into effect and became enforceable.  

The ordinance was signed into law on November 27, 2018 with an effective date of January 1. 2020.  This offered a 13-month grace period to support a smooth transition and allow time for businesses and organizations to best plan ahead for enforcement starting on January 1, 2020.

3. Who needs to comply with the ordinance?

The ordinance applies to all organizations and businesses within the City of Charleston, including any City of Charleston facility or property, City sponsored event, or other event (public or private) within City limits.  

This includes but is not limited to:

• Concession and event vendors
• Farmers markets/stands
• Food trucks
• Grocery stores
• Liquor stores
• Restaurants and bars
• Retail stores
• Takeout stands
• Schools
• Government
• Non-profit organizations

4. Do these regulations apply to vendors, food trucks, farmers markets, festivals, weddings, etc.?

 Yes.  Regulations apply to all sales, activities and events within the City of Charleston limits, including, in City facilities and on City property.  

This includes public events and private events within City limits.  For example, a vendor for a wedding held within City limits would need to comply with the regulations.

5. What is the purpose of the Environmentally Acceptable Packaging/ Products ordinance?

In Charleston, our environment is essential to our economy.

This ordinance is designed to protect the engine of our economy and livability of our City so businesses, particularly those influenced by tourism, and residents can continue to enjoy what the beauty and bounty of Charleston's waterways offer for generations to come. 

These new measures are about cleaner streets and waterways, preserving the beauty and livability of Charleston for generations to come. 

Plastic bags and containers are convenient, but they also —

• Trash Our Neighborhoods and Waterways: 

More than 302 million tons of plastics are discarded worldwide each year¹.  Plastic waste ends up on Charleston’s streets and 7.6 tons are in Charleston Harbor alone.²

• Threaten Wildlife Health:

As many as 100,000 marine animals have been injured or killed by entanglement with or ingestion of plastic waste.³

• Pose Risks to Human Health:

Plastics never fully biodegrade, but when pieces of these bags and containers are eaten by animals, the plastic enters our food chain.

1: https://ourworldindata.org/plastic-pollution#empirical-view

2: http://www.citadel.edu/root/change-leading-research-directed-by-dr-john-weinstein 

3:https://www.iflscience.com/environment/ocean-animals-%E2%80%98death-plastic%E2%80%99-could-be-occurring-more-frequently/ 

6. Where can I find a copy of the full ordinance?

You may view the ordinance online at www.charleston-sc.gov/plastic.  

Specifically:

1. The original ordinance, which was made into law on November 27, 2018, is linked here.

2. An amendment to the Exemptions Section of the original ordinance was approved on September 24, 2019, and is linked here.

7. What products does the ordinance apply to?

After January 1, 2020, operations will be required to stop using: Single-use plastic carryout bags, Non-Recyclable and Non-Compostable Disposable Food Containers and Service Ware, and polystyrene products.

• Plastic Single-Use Carryout Bags 

  • Less than 4 mils thick

  • Intended for one-time use to transport purchases

  • Not included in exemptions outlined below

• Non-Recyclable and Non-Compostable Disposable Food Containers and Service Ware

Polystyrene (also known as plastic foam or StyrofoamTM) and other non-recyclable and non-compostable food service ware, carryout containers and food packaging materials including —

• Bowls
• Boxes
• Clamshells
• Cups
• Plates
• Stirrers
• Straws

• Operations also will be required to stop selling or renting polystyrene:

• Bowls, cups and plates
• Coolers, containers and ice chests
• Shipping boxes and packing material

Please note, there are specialty items that are not restricted or are exempt from restrictions. 

8. Are there any exemptions or products not restricted to begin with?

Yes.  The following specialty items are not restricted or are exempt from restrictions —

• Bags for bulk grocery items
• Bags for raw, frozen or prepared foods
• Bread bags
• Condiment packages
• Cutlery
• Deli bags
• Dry cleaning bags/ garment bags
• Egg cartons
• Floral/plant wrapping
• Garbage bags
• Meat trays
• Newspaper bags
• Pet waste bags
• Plastic drink or soup container lids
• Produce bags
• Straws for use by customers with disabilities

For a complete list, please see the full ordinance.

9. What if I have questions or need additional information?

For resources and information please visit www.charleston-sc.gov/plastic

For questions about the ordinance, please contact your respective jurisdiction:

• City of Charleston:  call Katie at (843) 724-3789 or email mckaink@charleston-sc.gov 
• Town of James Island: call (843) 795-4141 or email info@jamesislandsc.us 
• Charleston County:  call (843) 720-7111 or email recycle@charlestoncounty.org

For questions about what products are recyclable, please contact the Charleston County Recycling Center: 

• Web: https://www.charlestoncounty.org/departments/environmental-management/recycle-what.php
• Phone: (843)720-7111
• Email: recycle@charlestoncounty.org

10. Who do I ask to find out if a particular product I use is recyclable and therefore compliant?

By definition in the City's ordinance, RECYCLABLE shall mean any material that is accepted by the Charleston County recycling program.

Visit the Charleston County website  for more information on materials accepted for recycling at https://www.charlestoncounty.org/departments/environmental-management/recycle-what.php.  

If you have specific questions about a particular product not listed on their website, please contact the Charleston County Recycling Center at: 

• Phone: (843)720-7111
• Email: recycle@charlestoncounty.org

11. What are the types of products that are allowed for use under the ordinance?

Establishments will be able to choose from numerous affordable alternatives and certain specialty items will still be allowed.

Reusable Bags and Recyclable Paper Bags

Reusable Bags

• Cloth or other washable fabric or plastic bags at least 4 mils thick
• A minimum lifetime of 125 uses
• With handles and clear display of information on reuse/recycling

Recyclable Paper Bags

• Paper bags of all sizes
• With and without handles
• Including glossy gift bags with handles

Recyclable or Compostable Disposable Food Containers and Service Ware

Food service ware, containers and packaging made out of materials that are compostable** or are accepted by the Charleston County recycling program*** including —

• Aluminum
• Cardboard
• Glass
• Paper
• Recyclable plastics

**Use of compostable products must be combined with an active composting program to be considered acceptable. Visit the Charleston County website  for more information on materials accepted for composting (https://www.charlestoncounty.org/departments/environmental-management/compost-program.php) and ***recycling (https://www.charlestoncounty.org/departments/environmental-management/recycle-what.php).

**All service ware must be free of any food residue to be accepted for recycling in Charleston County. 

12. What type of bag is considered reusable?

A reusable carryout bag is a carryout bag with handles that is specifically designed and manufactured for multiple reuse with a minimum lifetime of 125 uses. 

Language describing the bag's ability to be reused and recycled should be highly visible on the exterior of the bag, and a minimum thickness of four (4) mils is required for plastic reusable bags.  

Reusable bags also need to be capable of being cleaned.

13. What is the most environmentally sensitive choice I can make as a business owner or consumer?

Reusable bags and reusable food service ware are ideal, as possible.  

Remember to bring your own reusable bags and encourage customers to bring their own reusable bags and/or own reusable food service ware (such as takeout containers, reusable straws, etc.,) as this is the best way to reduce the amount of waste that goes to the landfill or ends up in the environment.  

When disposable food service ware is necessary, encouraging the proper disposal of compostable and recyclable materials is important.  If an organization provides compostable containers, ensure the vessel to compost is available.  Also remember, all disposable service ware must be free of any food residue to be accepted for recycling in Charleston County.  If food waste cannot be easily removed, your business may be a better candidate for compostable products.

14. What should retailers do if they have large stocks of plastic bags that last beyond the January 1, 2020 effective date?

Establishments are allowed to use up stock on hand if they seek out and obtain approval of an exemption, which will require proof of a purchase date and ideally prior to November 27, 2019 when the ordinance originally passed.  

Alternatively, chain stores with outlets outside of Charleston can consider shipping their bag inventory to those outlets. Smaller stores with stocks likely to last a while will probably find their customers wondering why they are still using plastic bags. Faced with customer concern, they may choose to donate their remaining stock to a food bank.

If you can't reuse them or donate them, please bring them to a grocery store that accepts plastic bags for recycling.  Please note, plastic bags contaminate Charleston County's Recycling Centers, so please do NOT place them in your blue carts.

15. I think I have a hardship in complying with this ordinance. What should I do?

The intention of this ordinance is not to hurt our business community. You may request an exemption at any time for any unique circumstances that may arise.  

Establishments may file for a temporary exemption if you qualify for one of the below reasons.  Read below to see if you qualify, and how to apply.  

• Undue Hardship or Practical Difficulty (includes excess inventory) not generally applicable to other persons in similar circumstances (up to one year exemption, applies to entire Article V)

Applications for an Undue Hardship or Practical Difficulty (not including excess inventory) should prove proactive efforts have been made and be substantiated with factual evidence of why the hardship or difficulty exists despite best efforts to uphold the spirit of the ordinance.

Applications for excess inventory should include proof excess inventory was purchased prior to 11/27/18, the date of ratification.  The City may ask for information periodically on inventory reduction and remaining stock.

• Public Health and Safety Requirement or Medical Necessity to use the product (up to one year exemption, applies to foam products only)

If you qualify for either of the above reasons, the next step is for you to complete an exemption application(Temporarily Suspended due to Covid-19).  Make sure to explain clearly why you feel like you qualify for an exemption.  Please also remember to attach documents that support your claim.   Please note, approved requests may be posted publicly on the City’s webpage. 

16. Is every type of plastic bag prohibited?

No!  Only single-use plastic bags with the purpose of a one-time use to transport purchases (typically used at point of sale / checkout) are prohibited.

Plastic bags such as produce bags, bread bags, newspaper bags, dry cleaning/garment bags, garbage bags, pet waste bags, bags used for charity or emergency and medical supplies, bags that are used inside stores for bulk foods and other items, bags for meats and produce, bags for unwrapped bakery goods, and bags for flowers and plant wrappings are all still allowed.  

17. How do I know if a particular product I use is compostable and therefore compliant?

By definition in the City's ordinance:

• COMPOSTABLE shall mean all the materials in the product or package, when composted in an industrial or municipal compost operation, will break down, or otherwise become part of, usable compost (e.g. soil-conditioning material, mulch) in a safe and timely manner. 
• Compostable food service ware must meet ASTM-Standards for compostability and any bio-plastic or plastic-like product must be clearly labeled, preferably with a color symbol, to allow proper identification such that the collector and processor can easily distinguish the ASTM standard compostable plastic from non-ASTM standard compostable plastic. 
• Compostable products are considered compostable under this section only if a business establishment or food or grocery establishment using the products is composting them with an industrial or municipal compost operation.

Visit the Charleston County website  for more information on materials accepted for composting and information on how to participate in Charleston County’s Composting Program: https://www.charlestoncounty.org/departments/environmental-management/compost-program.php 

18. As a customer, can I bring my own single-use plastic carryout bags to the store?

Yes.  Customers may bring any type of bag with them to transport purchases.  The City encourages residents to remember their reusable bags!

19. Do I have to charge my customers for paper bags?

No.  Per the ordinance, please provide your customers an option to transport their purchases free of charge (per the ordinance) and please encourage the use of reusable bags.  

20. Is there a requirement for recycled content in paper bags?

No.  Paper bags are not required to be made with recycled-content, but the City encourages establishments to use recycled-content paper bags as possible.

21. How will this be enforced?

The Livability and Tourism Department has primary responsibility for enforcement of the regulations.  

If a code enforcement officer determines that a violation has occurred, a written warning accompanied with outreach about the law and what is needed to comply will typically be a first step.  If it happens again or becomes clear a retailer is intentionally not complying they can be fined. 

22. Is the City of Charleston coordinating with other local jurisdictions on this?

Yes!  The City of Charleston is collaborating closely with nearby jurisdictions to ensure our ordinances are similar so it is easy for businesses with multiple locations to plan ahead.  

Starting January 1, 2020, the new regulations will take effect in the City of Charleston, Town of James Island, and in the unincorporated areas of Charleston County.  These same regulations are already in effect in the Town of Mount Pleasant, as of April 2019.

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Fire Department

Show All Answers

1. How do I obtain a fire report?

Basic Fire Reports

Basic fire reports can be obtained by visiting Charleston Fire Department Headquarters at:
1451 King Street
Charleston, SC, 29403

Full Reports & Additional Records

Requests for a full report or additional records must be made through the FOIA Records Center.

2. How do I request a fire safety inspection?

Call the fire inspection request line at 843-973-7230.

3. Does the fire department provide and install smoke alarms?

We will provide and install free smoke alarms and batteries for homes in need of assistance.  Please note that we do not hand out alarms, we must schedule the installation.  Please call the fire department at 843-720-1981 or submit a request through our on-line smoke alarm request.  

4. Does the fire department refill fire extinguishers?

We do not refill or service fire extinguishers, please contact a licensed fire protection vendor in the area.

5. Does the fire department fill swimming pools?

We do not fill swimming pools, please contact your local water authority for details and requirements.  

6. Does the fire department inspect chimneys?

We do not inspect chimneys, we encourage you to contact a professional contractor to inspect and ensure proper operations.

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Fire Department Employment - Application & Written Exam

Show All Answers

1. Do I have to be a citizen of the United States?

Yes.  However, if you are a non-citizen, you must have acceptable documentation that you are a legal resident of the United States.  The documentation must be presented when a job offer is made.

2. What does the application process consist of?

Only online applications will be accepted.  Applications may submitted through the employment portal: www.charleston-sc.gov/employment    

The following documents are required: 

• High School Diploma or equivalent and/or College Degree received by time of contingent offer
• Certified driving record from each state you have held a driver’s license (10-years total) (if applicable)
• Military discharge – DD214 (if applicable)
• EMT/Paramedic certification (if applicable) 
• Current CPAT certification (if applicable)

⁂ Applications without required documents will not be accepted. 

* Before applying, please read this guide in its entirety. 

3. How and when do I apply?

The Charleston Fire Department recruits for Firefighter approximately once per year. This varies depending on hiring needs. The only means of applying is online. To apply, go to the Employment page and search for Firefighter Trainee.

4. I don’t live in Charleston. Can I still apply?

Yes.  However, upon employment, all Firefighters have  to move into the State of South Carolina.

5. I was a firefighter somewhere else. Do I have to take the written exam, and/or do I have to attend the fire academy?

The Charleston Fire Department may offer a standard or a fast-track recruit program, both require a similar application and interview process.  The fast-track program requires certain certifications in order to participate in an accelerated recruit academy.  

6. What is the minimum age for applicants?

You must be at least 18 years of age on or before the date of application.

7. Do I have to be a high school graduate or have a GED?

Yes.

8. Do veterans receives preference points?

We are thankful for your service!

We are thankful for your service!   A five-point preference will be awarded on the TEAS test for honorably discharged veterans or service members currently serving in the United States Armed Forces. To qualify for the veteran’s preference points, applicants must meet the following criteria:

• Have separated under honorable conditions from any of the branches of the armed forces of the United Stated after having:
• Served on active duty for 181 consecutive days or more.

For points to be awarded, above documentation must be received prior to the written examination. 

We are proud to offer the following additional resources to Veterans:

• Certified VA approved school
• Veteran on-the-job training

9. What's involved in the hiring process?

Please visit www.charleston-sc.gov/JoinCFD for additional information.  Please be sure to explore the information on the employment page and then submit questions for clarification to our recruitment team at CFDrecruitment@charleston-sc.gov.. 

10. I have a relative working for the City of Charleston, can I still apply?

Yes.

11. What is the maximum age for applicants?

The City of Charleston does not have a maximum age limit.

12. Will I need a copy of my birth certificate when I turn in my application?

No.  You will have to present two (2) forms of identification at the time of hire (usually a driver’s license & social security card).

13. Will I need a copy of my military discharge orders (Form DD214) when I turn in my application?

Yes.  You will have to upload a copy at the time of application to obtain your Veteran Preference Points.

14. What if I have a police record?

All firefighter trainees go through a background screening process before being hired.  Criminal history and convictions will be reviewed prior to a final job offer.  Sworn public safety positions require closer scrutiny by hiring authorities during the background screening process.  Disclosure of all criminal history is required for the background screening process.

15. If I have a valid EMT or Paramedic certification in another state, will I need to be certified through the State of South Carolina?

Those with a valid EMT or Paramedic certification must obtain South Carolina reciprocity by their reporting date/first day of the Academy. Visit the South Carolina Department of Health & Environmental Control website for more information: https://www.scemsportal.org/

16. Will my certifications count?

Carefully review the application packet to determine what specific certifications may be required.  Still unsure?  Email our recruitment team at CFDrecruitment@charleston-sc.gov.. 

17. Will I need identification at the TEAS test?

Yes. You will need to present photo identification, or you will not be allowed to take the exam.

18. Can the TEAS test be taken at another time?

Yes, results from ATI must be submitted by the predetermined deadline.

19. How can I obtain the study guide?

Applicants may obtain preparation materials at their own expense through the exam vendor, ATI Testing, by visiting: https://www.atitesting.com/teas-prep

20. What should I bring to the written exam?

Hard copy of your exam notice and documentation is required. Per ATI’s policy, phones are not permitted on the testing site therefore a digital copy is not acceptable.

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Fire History & Trivia

Show All Answers

1. Why do we commemorate Fire Prevention Week?

Fire Prevention Week has its roots in the Great Chicago Fire. The fire occurred on October 9,1871. It killed 300 people and left 100,000 homeless.

2. What is the Fire Triangle?

The fire triangle represents the three elements needed for a fire to occur. All three elements must be present at the same time to have a fire. The fire will continue to burn until one element is removed. The three elements are:

• Fuel - something to burn
• Heat - Hot enough to make the fuel burn
• Oxygen - 21% is needed for optimum burning, exactly the percentage we need to breathe

3. Where do Fire Poles come from?

Captain David Kenyon of the Chicago Fire Department invented fire poles in 1878. Fire poles have fallen out of favor in recent years due to injuries. Many fire stations built today are single story structures that do not utilize fire poles.

4. How long have sprinkler systems been in use?

Fire sprinkler systems have been putting out fires since 1860. Although there have been some design improvements, the basic technology has remained the same for over 130 years. Most recently, fire sprinklers have started to appear in single family homes.

5. When was the first fire department organized in the United States?

A large fire in Boston, in 1679, led to the organization of the first paid fire department in America. The city imported a fire engine from England and employed a chief and 12 firefighters. The first volunteer Fire Company was formed in Philadelphia, Pennsylvania , in 1736. Benjamin Franklin served as America’s first Volunteer Fire Chief.

6. Why are dalmatians considered firehouse dogs?

In the early days of the fire service, fire trucks were horse-drawn. In those days, nearly every firehouse had a resident dalmatian. The job of the dalmatian was to direct the horses, keep the horses company, and guard the firehouse. Today we do not keep horses in the fire station, but many firehouses still have a dalmatian. The resident dalmatian is still responsible for guarding the firehouse and the fire trucks.

7. Why is the Maltese Cross the symbol of the fire service?

The Maltese Cross represents the heroic ideals of saving lives and extinguishing fires. The emblem was borrowed from the Knights of St. John of Jerusalem. The Knights were an organization that existed in the 11th and 12th Centuries helping the poor and the sick. The Knights of St. John later assisted the Knights of the Crusades in a relief effort to the Island of Malta, the island for which the Maltese Cross was named. The Maltese Cross came to represent the principles of:

• Charity
• Chivalry
• Dexterity in service
• Generosity to friend or foe
• Loyalty
• Protection of the weak

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Green Business Challenge

Show All Answers

1. Where are the events being held?

Green Business Challenge events re being held in the public meeting room at 2 George Street on the first floor of the Gailliard Center.

2. What happens at events?

Events will focus on creating both cost effective and sustainable solutions to businesses. Once we get closer to the EnergyStar launch, events will have training ranging from navigating the EnergyStar Website to Portfolio Manager software training.

3. How do I sign up?

If you are interested in participating in the workshop series or joining the challenge in August, please review the Green Business Challenge Interest Form.

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Hiring

Show All Answers

1. Do I have to pass a medical (physical) exam prior to being hired?

Yes. Candidates must complete and pass a medical examination that includes a cardiovascular fitness component.

2. Will I be drug tested prior to being hired?

Yes, and you will be subject to random drug testing throughout your career.

3. When will the City of Charleston be recruiting for firefighter trainees again?

The City of Charleston accepts applications for Firefighter Trainee on a continuous basis. However, the date of the next testing process is based on the needs of the city.

4. How many people is the City of Charleston going to hire?

We don’t know at this time. The number of people hired varies from year to year, depending upon the number of employees retiring, the amount of employee turnover, and the number of new stations opened and the budget.

5. Is it harder for a woman to get hired?

The Charleston Fire Department is an equal opportunity employer and does not discriminate against race or gender.  All candidates have to pass the same physical ability exam.   Women enjoy respect in the Department because they have demonstrated their abilities in order to be hired.   In training everyone is held to the same standard.   During the CFD Training Academy, one of the most important things instructors look for is that recruits are giving 100%.

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Information Technology

Show All Answers

1. How do I report a City Website content error?

Please report the error to the City of Charleston’s Information Technology Department by submitting a request on our Citizen Service Desk.

2. Why am I receiving an error message accessing a particular page of the City's Website?

Please report the error to the City of Charleston’s Information Technology Department by submitting a request on our Citizen Service Desk and provide as much information as possible about the page you are trying to access and the error received. 

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James Island

Show All Answers

1. Can Town of James Island residents annex property into the City?

No. If a property is currently in the Town, the property cannot be annexed. If a property is in the City, it also cannot be annexed by the Town. However, many areas of the previous Town of James Island prior to 2011 are not included in the current Town boundaries. This means that some properties are located in unincorporated areas that are neither in the Town nor in the City. These properties are eligible to annex into the City of Charleston.

Not all former residents of the Town of James Island are eligible to join the City. To see if your property is eligible to annex into the City, email us to find out.

2. How does annexation work in South Carolina?

In South Carolina, residents are afforded the opportunity to specifically request as an individual (or group of neighbors) to incorporate their homes into the surrounding City. Many "donut holes" of unincorporated properties exist in James Island, West Ashley, Johns Island, and Cainhoy. The City reaches out to the homeowners of those areas to offer them the advantages of annexation. "Donut holes" are small areas within the City that are touching city limits but are still under the jurisdiction of Charleston County.

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Johns Island

Show All Answers

1. What does annexation mean?

Annexation means incorporating your property into City limits.  It is the process of transferring parcels of land from unincorporated areas of a county into the service area and jurisdiction of a city. Properties brought into the City receive City garbage pickup, emergency services, public services and much more.

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Keep Charleston Beautiful

Show All Answers

1. Is littering illegal?

Yes, both state and local ordinances address littering. Anyone can review City ordinances at: https://www.municode.com/library/sc/charleston.

2. I saw someone throw litter out of their car. Who do I report this to?

If you see someone littering from a vehicle, you can report them to the statewide Litter Busters Hotline at 1-877-7LITTER (1-877-754-8837). Have the following information ready: Item littered, Time, Car's location, Make and model of car, and License plate number. An officer will take down the information and track the owner of the vehicle through the state Department of Public Safety. The owner of the vehicle will receive a notice that he or she was witnessed littering and they will be reminded that there are stiff penalties for littering in South Carolina. This letter is just a courtesy letter and does not constitute a ticket of any sort.

3. How do I report Graffiti?

Call the Customer Service Desk 843-724-7311 to report graffiti in Charleston. Call 843-577-7434 immediately if you see someone painting graffiti or posting flyers.

4. Who do I contact about trash left out or similar code enforcement issues?

First ask the person to correct the situation before involving the authorities. If the problem continues, report the violation to the Livability Division at 805-3226.Provide the authorities with as much documented evidence as you can.

5. What can I do about pet waste issues?

Dog waste is litter and it is unlawful to leave it on public or private properties. You can report a particular individual to the Livability Court at 805-3226, please provide as much documented evidence as you can.

You can also purchase a Pick Up After Your Pet sign to hang on your private property or you can sponsor a dog bag dispenser at a City park near you. Additionally, Keep Charleston Beautiful has brochures available on the harmful impacts of pet waste and the laws regarding it.

6. What is a snipe sign?

A snipe sign is a sign made on any material and attached to any object and having no application to the premises where located. These signs tend to be found along major roads and are not allowed within the City of Charleston.

Municipal Code states "It shall be unlawful for any person to knowingly authorize or employ any person to cause the erecting, posting, plastering, painting, gluing, writing, drawing, chalking, stamping, sticking, printing, nailing, stapling, tacking, or attaching or affixing by any means whatsoever of any handbill, poster, card, notice, marker, placard, bumper sticker, gummed label, sign, advertisement, inscription, figure, mark, symbol, lettering, name, sticker or any other material not exempt pursuant to the subsection 21-87(c) herein upon any public sidewalk, building, curb, gutter, wall, flagstone, tree, lamp post, awning post, telegraph pole, telephone pole, public utility pole, public garage bin, bus shelter, bridge [abutment], highway fence, barrel, box, parking meter, mailbox, traffic [signal] control device, traffic stanchion, traffic sign (including pole), tree box, tree pit protection device, bench, traffic barrier, hydrant, public pay telephone, picnic tables, playground equipment, or any other public property or on private property except by permission of the owner or authorized agent of the owner of such property"

Basically, snipe signs make our roadways look bad and they are not allowed. If you would like to report snipe signs please call the Livability Court at 805-3226.

7. What are the hours of the Bees Ferry Landfill?

Bees Ferry Landfill in West Ashley is located at 1344 Bees Ferry Road, their phone number is 571-0929 or to reach the Bees Ferry Household Hazardous Materials Station call 763-8564. Please see the Charleston County website for additional information. Charleston County Website

8. What is my garbage collection day? What is my recycling day?

Garbage and trash collection is handled by the City’s Environmental Services Division. You may contact them at 843-724-7364 with questions or concerns about residential or commercial garbage and trash collection. Or find more information about their services under the Public Service Division on the City web page. Recycling is handled by Charleston County- 720-7111.

9. How do I set up recycling? What can I recycle?

All recycling is handled by Charleston County 720-7111. Please call them to set up recycling pick up and to get specific information on what can be recycled.

For more information visit their web site at:
http://www.charlestoncounty.org/departments/solidwaste/index.htm

Local Recycling Centers:
Bees Ferry Road Convenience Center, 1344 Bees Ferry Road
Charleston County Recycling Center, 13 Romney Street

10. Can I recycle my phone books?

Yes. Drop them in your blue bin just like newspaper.

11. I need to complete some community service. Can I work with Keep Charleston Beautiful?

Definitely, we have opportunities available for completion of community service assigned by the court or by another organization. Community service can be completed during regular office hours or on the weekends (if there are scheduled events). Call the office to schedule an initial meeting.

12. Can you speak to my community group about litter?

Yes. We give presentations at all sorts of meetings including civic groups, neighborhoods, service organizations, and churches. Our speakers can tailor a presentation to the needs of your organization. We are speak at day, evening, or weekend meetings. Call the office for more information about presentations or to schedule a presentation for your group.

13. How do I schedule a School presentation?

Principals, teachers or parents can contact us to schedule a Clean City Clara, Talking Trash, or other education presentation for their school, 843-579-7501. The presentations are free and are available to schools in the Charleston area.

14. How do I plan an event in a park?

To plan an event in a City park you first need to contact Recreation to start your permitting process. Their number is 724-7327.
If you need tips on how to host an environmentally friendly event Keep Charleston Beautiful can provide that information. Additionally, if you would like to host a cleanup or beautification event within one of the City parks Keep Charleston Beautiful can help provide information and possibly supplies for the event.

15. Who is responsible for maintaining litter-free roadways in Charleston?

This is a question with many answers. Did you know in South Carolina there are over 60,000 public road miles? SCDOT maintains over 41,000 miles of those roadways. The remaining miles are maintained by local governments, private businesses or individuals.

If you are not sure who maintains a roadway near you check out the SCDOT link. http://www.scdot.org/default.aspx

Each entity uses their own contractor to maintain roadways. The City of Charleston's ‘Gateway Maintenance’ contractor is required to pick-up and remove all litter prior to mowing, and we have experienced full compliance from him over the past six years.

If you would like information on Adopt-a-Highway please visit the Community Pride website, http://communityprideinc.com/.

16. What are the rules for the City's fenced dog runs?

Dog Run Rules:
1) The area is open from 6:30 am to sundown
2) All dogs must be licensed and vaccinated. Current tags must be worn. Puppies must be at least four months old to enter the dog run.
3) All Dogs must be accompanied by their owners, with a limit of two dogs per person. Unattended dogs will be removed.
4) Dogs in heat and aggressive dogs are not allowed in the dog run area.
5) Dogs that bark persistently should be removed from the dog run area.
6) Owners must carry a leash at all times. Dogs should be leashed when entering/exiting the dog run
7) Owners are required to clean up after their dogs and fill any holes create d by their dogs immediately.
8) Violators are subject to removal from the dog run and suspension of dog run privileges.

17. What is 10,000 Trees for Charleston?

Tress is a community program run by a core group of volunteers to help facilitate a promote the planting of Trees throughout Charleston. The group focuses fundraising efforts for trees along Charleston’s major corridors. The program also helps facilitate Live Oak adoptions for property owners looking to plant a tree on their land.

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Main

Show All Answers

1. How do I obtain a residential garbage container?

If you are a new resident to the City of Charleston, you will be issued a garbage container for your household garbage upon request. Please submit an online request with the link listed below or call (843) 724-7311 to request a container. Residential containers are available in three sizes to suit the needs of the customer. Most customers use a 96-gallon container. A record of each assigned container is maintained to control and ensure against container loss.

Request a Garbage Container

2. What is the holiday garbage and trash pick-up schedule?

During the holiday week, your collection generally occurs one day later than your regular day. You may check the City’s Website (www.charleston-sc.gov) or visit the City’s Facebook Page (www.facebook.com/CityCharleston) for the exact dates your garbage or trash will be picked-up.

Environmental Services Website

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Mattress Recycling

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1. What types of mattresses can be accepted for recycling?

Any size mattresses are allowed.  

• Mattresses: which are defined to include any sleep surface covered with ticking or fabric that contains resilient material, such as steel innersprings, foam, fiber, or other filling or upholstery materials, used alone or in combination, regardless of size or shape.  (This includes all types of memory foam mattresses, with or without cooling gels, including the Purple Mattress.)
• Box springs (also commonly called Foundations): which are defined to include a ticking- or fabric-covered structure used to support a mattress or sleep surface, and may be comprised of a frame, foam, springs or other structure, or other materials, used alone or in combination, and includes both adjustable bases or foundations and stationary foundations.

2. Are there types of mattresses not accepted and what should I do with those?

Mattresses and box springs must be DRY with NO BED BUGS.  Waterbeds, air mattresses and futons ARE NOT ACCEPTED as these cannot be recycled through this process.  Mattresses not accepted for recycling should be disposed of curbside on a resident’s assigned trash collection day.

3. May I leave my mattress curbside on my weekly trash collection day?

You may still leave your mattress curbside on your scheduled trash collection day, but it cannot be recycled this way.  If you would like to see your mattress recycled, please schedule a pick up at BedShred.com.

4. How do I recycle my old mattress or box spring?

PICK UP: To schedule a pick up for your mattresses, visit www.BedShred.com (fees apply).  Since this is a private program not managed by the City, this organization also offers their services beyond City limits.

5. Where does my old mattress go and what happens to it?

The old mattresses and/or box springs are dismantled into separate components (steel, foam and wood) and used to make new products.  Old mattresses or their components are never refurbished or reused in bedding again.  Mattresses will be transported to a special facility in South Carolina called Nine Lives Recycling to undergo the unique mattress processing method.  

1. STEEL that can be smelted down and made into new items like bicycle spokes;
2. WOOD (from box springs) that can be used to construct new things like bookcases and shelves or for craft projects; and
3. FOAM that can be repurposed into carpet padding and moving pads.

When all is said and done, the process leaves only 10% of each mattress being discarded as compacted waste, keeping 90% of the mattresses out of the landfill!

View pictures and more information about the mattress recycling process: https://bedshred.com/pages/bedshred-mattress-disposal-and-recycling-process

6. Why should I recycle my old mattress or box spring?

Mattresses are bulky and springy so they don’t compact well and take up lots of valuable space in landfills.  Save precious landfill space and give your mattress parts a new life by recycling your old mattresses and box springs.  

Mattresses are a huge problem for landfills and we can repurpose these materials instead of adding unnecessary waste to the environment.  Many national retailers are only offering one-sided mattresses and directing consumers to replace them more often. Landfills are also seeing an influx of returned mattresses from online retailers. The compaction rate of a discarded mattress is 400% less than regular garbage. A cubic yard of compacted garbage typically weighs between 1,500 and 1,800 lbs. A cubic yard of compacted mattresses weighs about 250 lbs. and can leave voids in the ground.

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Municipal Court

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1. What are my legal rights?

You have 1) the right to be represented by an attorney, 2) the right to a jury trial , 3) the right to a continuance of your case in order to obtain an attorney or to have witnesses subpoenaed by the court.

2. When is it necessary to utilize the services of a Public Defender?

A Public Defender may be appointed for offenses that you may be sentenced to jail time. The defendant must meet the eligibility requirements as determined by the judge.  After the Public Defender Application has been completed judges will approve or deny. 

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Office of Cultural Affairs - Lowcountry Quarterly Arts Grants Program (LQAGP)

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1. Who qualifies as an applicant for the Low Quarterly Arts Grants Program (LQAGP)?

1. Nonprofit Organizations:
   • Arts producing, presenting and service organizations and other (non-art) organizations, appropriate staff
   • Eligibility:
     • Must be chartered in South Carolina as a nonprofit organization or governmental agency
     • Must be located in Berkeley, Charleston or Dorchester Counties
     • Applicant must hold a federal tax exempt status or apply through a qualified fiscal agent
2. Individual Artists:
   • Applicant must be professional artists, or an individual who devotes a major portion of their time to the practice and production of art through which he/she earns or endeavors to earn his/her livelihood.
   • Eligibility:
     • Must reside in Berkeley, Charleston or Dorchester counties for 6 months prior to the date of application and throughout the grant period.
     • Must not be a degree-seeking, full-time undergraduate student during the grant period. Graduate students are ineligible to apply if academic credit will be earned as a result of the proposed project.

2. What is the maximum funding amount for quarterly grants?

Individual artists or organizations may request up to $2,000 in matching funds. They can only be funded up to two times through this grant program as this program is meant to be a starting point to help new and emerging artists/arts organizations.

3. What is the required match?

Required match is as follows:

• Required Match 1:1(Applicant/LQAGP)
• 50% of the Applicant's Match must be cash.
• Ordinary living expenses during the project are not eligible costs

4. What type of application will the LQAGP fund?

The LQAGP will fund the following application:

• Art in public places
• Commissioning new works
• Community outreach
• Design arts
• Expendable supplies and materials
• Folk art
• Fundraising
• Marketing projects
• Media and theater productions
• Presentation of individual artists or ensembles
• Professional consultants
• Professional development and study
• Rental or lease of equipment
• Small press publications
• Staff salaries
• Staff training
• Ticket subsidy

5. What type of application will the LQAGP not fund?

The LQAGP will not fund the following applications:

• Activities completed prior to grant period
• Capital improvements and real property
• Living expenses
• Non-art museums (science and natural history) except arts personnel and arts projects sponsored by non-art museums
• Nonprofessional artists, students or student groups taking part in activities as instructors/performers
• Performances and exhibitions which are not open to the general public
• A project already funded by the SCAC/LQAGP, except for staff/professional development
• Tuition for degree programs

6. What are the grant deadlines?

The grant year for the LQAGP is made up of four granting periods, each with separate application deadlines. Funds granted by LQAGP may be used for intended grant period only.

For Project Starting	Application Deadline	Notifications Mailed By
July through September	May 15	June 15
October through December	August 15	September 15
January through March	November 15	December 15
April through June	February 15	March 15

7. How does an individual artist or organization apply for grant?

To apply for a quarterly grant from the LQAGP, the following must be received on the appropriate deadline date no later than 5 p.m.

Required Materials

 All materials must be collated as follows:

1. A completed LQAGP Application (must be typed or printed). Only LQAGP application forms will be accepted for review.
2. A conference or workshop brochure if grant is for attendance.
3. Letters of support or letters of commitment from any collaborating partners involved in the project.
4. Support material such as tapes, slides, scores, films, writing samples as applicable. Original works of art will not be accepted. If work samples are to be returned, a stamped, self- addressed envelope must be enclosed (must be identified with applicant's name, title of work, medium/process, date of work dimensions, duration or number of pages).

Organizations only:

1. Current list of Board of Directors
2. Proposed operation budget for current fiscal year
3. Copy of State of South Carolina charter as nonprofit organization

Application Review

The Grants Review Panel reviews applications for completeness, accuracy, etc. and reserves the right to contact applicants if further information is needed.

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Parking Ticket Information

Show All Answers

1. How do I pay for a parking ticket?

If you have received a City of Charleston parking ticket, you may pay the citation online or in person.

To pay online please go to our website. You must have your citation number and a valid debit card, Visa, or MasterCard to make a payment.

To pay in person please go to the Revenue Collections Parking Division office at 180 Lockwood Boulevard on the second floor using cash, check, debit card, Visa, or MasterCard.

You may also mail the citation and payment (only checks or money orders accepted by mail) to:

City of Charleston
Revenue Collections Parking Division
180 Lockwood Boulevard, 2nd Floor
Charleston, SC 29403

Online Parking Citation Portal

2. Why can’t I access the City of Charleston on-line citation payment website?

Occasionally, customers have difficulty accessing the website due to a particular web browser a customer uses or a firewall on a customer’s computer system. We do recommend using a recent version of more common Internet Browsers (such as Internet Explorer, Chrome or Safari), which have been verified to be able to access our online payment system properly. While we strive to make this system as accessible as possible, there may at times be issues beyond our control.

If this situation occurs, be aware that Citations may also be paid over the phone by calling 843-724-7375 during regular business hours. Also, if you can provide our office with information on the date/time/citation and browser/PC Operating System you are using when unable to access our system, we can investigate to see if improved accessibility can be achieved.

3. Why is my citation not showing on the online payment website?

Citations with a prefix of M or C are not computer generated citations and require manual input of the citations into the system. It may take several days before manually written citations are available for payment on the website.

Computer generated citations are downloaded daily and should be available for payment on the website the following day.

If you continue to have problems please call the Revenue Collections Parking Division at (843) 724-7375.

4. How do I appeal a Parking Ticket?

If you want to appeal your City of Charleston parking ticket, you must make an appointment with an adjudications officer within 30 days of the date the ticket is issued.  Please sign up for an appointment at https://www.signupgenius.com/go/23cityhearings.  If you have any questions, please contact Parking Revenue Collections at (843) 724-7375.

5. How do I obtain a residential parking permit?

If you live within a Residential Parking District, you may obtain a residential parking permit/decal from Revenue Collections Parking Ticket Division, located at 180 Lockwood Boulevard. Please note that all unpaid parking citations must be paid in full before a new parking permit is issued.

Homeowner requirements are as follows:

1. A copy of the vehicle registration for each vehicle requiring a permit. If vehicle registration is in a company name and/or last name differs,please provide a notarized statement from the company or individual authorizing use of this vehicle.

2. One of the following:
a) copy of current property tax receipt or current property tax bill or
b) copy of closing statement (new property purchase - new owners only)

Renter requirements are as follows:

1. A current lease agreement or notarized form outlining terms of rental agreement if a lease does not exist.

2. A current vehicle's registration (if last name differs, you must bring notarized form from owner giving permission to use vehicle) or a current bill of sale from the recent purchase of a new vehicle.

Please call (843) 724-7375 if you have a questions. Residential Parking Permit Map

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Parks

Show All Answers

1. What is the process for planning an event in one of the City of Charleston's Parks (ie: Wedding, Birthday, Reunion)?

The Department of Recreation is responsible for programming and permitting all events. In order to properly plan an event a permit is required. The cost of the permit depends on the complexity of the event. All permit applications must be submitted to: 823 Meeting Street, Charleston, SC 29403. For any further questions please call the Department of Recreation at: 843-724-7327.
Park Permit Application

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Physical Ability Test (PAT)

Show All Answers

1. How much does the gear weigh?

Firefighters must carry an array of specialized tools and equipment that can weigh over 70 pounds, plus a breathing apparatus that weighs 40 pounds.

2. At what point in the process do I need to schedule the physical ability test (PAT)?

Applicants must pass the TEAS test to proceed to the Physical Ability Test (PAT). The PAT is required for those who do not possess a CPAT certificate with a date of passing within the past 12 months from February 1, 2020. Applicants who pass the PAT will be eligible for an oral board interview. Proof of successful completion of the PAT is required to move forward in the process.

3. Will the Charleston Fire Department accept CPAT certification from another agency/municipality?

Yes. The City of Charleston Fire Department will only accept Candidate Physical Ability Test (CPAT) certification from other “licensed” agencies or municipalities. You must show proof of successful completion from a licensed agency within the past 12 months from February 1, 2020.

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Police Department

Show All Answers

1. Do I have to come to the police station to file a report?

No, in fact, we prefer that you call from the scene of the crime (if it is safe), your residence, or your business. Check fraud, transaction card fraud, and other bank-related cases are often best reported during business hours at the bank itself. A police officer will be dispatched as soon as possible to respond directly to your location and speak to you in person. Response times vary based on call priority, traffic, and other factors, but it is the department's goal to respond as quickly as possible. It is our policy to take reports in person. Only in rare instances are reports filed over the phone. 

2. How do I get a copy of a police report / accident report?

You can call (843) 577-7434 and Press 1 for Records for assistance or come to the Records Office at the Police Department headquarters at 180 Lockwood Boulevard. The cost of the Police report is $5. There is no cost for crime victims to obtain their incident reports. Be sure and bring a state-issued ID/license. You must be able to provide information about the incident report you are requesting, such as:

• Date
• Incident
• Location
• Suspect
• Time
• Victim, Etc.

3. How do I hire an Off-Duty Police Officer for security?

You may schedule off-duty Charleston police officers to provide security for your event that takes place within the City of Charleston. However, the department makes no expressed guarantees an off-duty job will be filled. 

CLICK HERE TO REQUEST OFF DUTY OFFICERS

4. How do I get a background check and / or fingerprints made for a job?

Background Check

Effective Monday, May 5, 2014, the Charleston Police Department will no longer provide background checks. For an official comprehensive background check, please visit the SLED website.

Fingerprinting

• Cost: $5 per card
• Offered Monday through Friday, 8 a.m. to 4:30 p.m.
• You will need to present your State issued ID/license
• You must bring the fingerprint cards provided to you by the employer/organization/ agency. We do not provide fingerprint cards.

5. How do I file a complaint or compliment on an Officer?

Complaints or compliments can be made in person, by phone, in writing, or through this website. All complaints, including anonymous complaints, are accepted and reviewed with follow-up activity to be assigned to the appropriate personnel. Keep in mind that if you file a complaint anonymously, we will not be able to follow up with you on your complaint.

Contact Information

If you would like to file a complaint or compliment, please contact the Office of Internal Affairs:

• Send a letter to or visit:
  Charleston Police Department
  Office of Internal Affairs
  180 Lockwood Boulevard
  Charleston, SC. 29403-5123
• Call the Office of Internal Affairs at 843-720-2447.
• You can also fill out the  Officer Comment Card Fill-In Form to email the information to the Professional Standards Office.
• Email Internal Affairs at internalaffairs@charleston-sc.gov. 

6. How do I contact Property/Evidence to retrieve items?

Please call (843) 720-2467 to inquire about property and retrieving items.

7. How can I participate in a ride-along?

The opportunity to observe police patrol activities is offered to citizens through the cooperation of the Chief of Police. Strict adherence to the following instructions is necessary to safeguard participants and to minimize the possibility of interference with normal department activities. A valid form of identification is required by the Department to complete the process.

• For instructions and necessary paperwork for Ride-Alongs (18 years of age or older): Ride-Along Agreement and Release (PDF)

All paperwork should be emailed to Join CPD or mailed to:
180 Lockwood Boulevard
Charleston, SC 29403

If there are any questions, please call 843-725-9619 for CPD’s Recruiter.

8. Where can I use my skateboard?

There are areas in the City where skateboarding is prohibited. Please review the map to make sure you are in compliance with the restricted areas.

• Skateboard Use Areas (PDF)

9. What is the tattoo policy?

Employees may have visible tattoos while at work. Tattoos, body art, or brands, anywhere on the body, that are commonly associated with gangs, supremacist or extremist groups, or that are sexist, racist, or advocate religious discrimination, or drug use are prohibited. Tattoos are explicitly prohibited from being visible above the collarbone on the neck, face, or head and visible with an open collar shirt. Additionally, tattoos will not extend below the wrist onto employees' hands. The only exception is a tattoo of one wedding band, on a ring finger, on one hand. A tattoo, brand, or body art that is deemed indecent will be covered while the employee is at work. 

The Charleston Police Department will vet all exposed tattoos, body art, and brands through the Criminal Intelligence Unit. The Department reserves the right to require employees to conceal their tattoos, body art or, brands if deemed necessary to conform to evolving community standards, attitudes, or beliefs. This policy and its exceptions do not grant permanent approval to display any tattoos, body art, or brands subsequently deemed unacceptable for display, and employees may be required to cover them at any time. If an employee has any tattoo, body art, or brand that meets one of the above-prohibited criteria, the employee will be required to remove or alter the prohibited marking (at his/her expense) or face disciplinary action, up to and including termination. 

The Chief of Police or his designee shall make the final determination as to whether tattoos, body art or brands are inappropriate.

10. What are the bicycle rack and parking rules?

The ordinance prohibits parking or locking a bicycle to:

• Meters
• Stop Signs
• Street Lights
• Street Trees
• Other legal encroachments on the sidewalk of King Street between Spring Street and Market Street

Parking bicycles in such a manner impede the public right of way creating a safety hazard for pedestrians and can block or impede the ingress and egress of public and private property.

Violation

Bicycles that are in violation of this ordinance will be removed and transported to the Charleston Police Department. A storage fee of forty-five dollars will be required to recover a bicycle removed under the ordinance. This ordinance is intended to create a safer and more vibrant King Street business district.

Parking Spaces

The City has installed over 100 public bike parking spaces, including five new bike corrals, on King Street between Calhoun and Spring Streets to accommodate public bicycle parking in a safe and convenient manner.

Additional Information

• Bicycle Rack/Parking (PDF)

11. How do I register my bicycle?

To register your bicycle with the Charleston Police Department, print and fill out the Bicycle Registration form and bring it to the Records Office at the Police Department headquarters at:
180 Lockwood Boulevard
Charleston, SC 29403

Additional Information

• Bicycle Registration Form (PDF)
• The cost of registration is $1.

12. What are the rules for Vehicle for Hire?

This ordinance prohibits all vehicles for hire from picking up passengers on King Street from Spring Street to Calhoun Street and in the Market area on Friday, Saturday and Sunday from 12:30 a.m. to 3 a.m. The prohibited zones are also in effect during the same hours on the following days: 

• July 4th
• Labor Day
• March 18th
• Memorial Day
• New Year's Day
• November 1st

This essentially means Thursday night through Saturday night for clarification. Taxis are asked to stage at six strategically located stands that provide taxi only parking. All of the taxi only spaces are located on the corners of King Street and the respective side streets to keep the stands visible and as close as possible to King Street itself. View the map of King Street stands and prohibited zone (PDF). These include the existing valet stand locations along with a newly created location at the corner of Reid Street and King Street.

Market Area

The Market area also contains a prohibited vehicle for hire pick-up zone under the ordinance which is applicable to the mentioned nights and times. View the map of Market Street stands and prohibited zone (PDF).

Rules for Taxi, Limo and Transportation Network Companies

Please review Chapter 31, as well as the amendment to31-212, of the Charleston City Code (PDF).

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Prospective Employees

Show All Answers

1. How can I find out if there are vacancies at the City of Charleston?

You can look at our open positions on our website or you can come to the Human Resources Department and check our job postings. Our office is located at 75 Calhoun Street, Suite 3600, Monday through Friday from 8:30 a.m. to 5:00 p.m.

2. Do you accept applications for positions that are not on the employment posting?

Due to the volume of applications we receive, applications are accepted only for posted positions.

3. Do I have to complete an application or will a resume suffice?

Although we accept resumes, applicants are required to complete the City of Charleston employment application for open positions. It is important that the application be completed in its entirety.

4. I want to apply for more than one position, do I have to fill out more than one application?

Yes, a separate application is required for each position of interest.

5. What happens after I submit the employment application?

Applicants will be contacted by the Hiring Supervisor if they are selected for an interview.

6. Is the Fire Department hiring?

Please refer to the Employment Opportunities page to view the positions we are currently accepting applications for.

7. I interviewed for a position, how do I find out if I was selected?

If you are selected for a position, you will be contacted by the Hiring Supervisor or Human Resources.

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Public Service - Building Inspections - Permit Center

Show All Answers

1. How Can I Tell If I Am In City Limits?

You can search your property using our GIS Map. The green shaded areas are in the City of Charleston. You can find more useful maps on our GIS page, https://gis.charleston-sc.gov/ .

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Public Service - Engineering

Show All Answers

1. What steps are required to build a fence at my house?

To obtain a Fence Permit you will need to submit the following:

1. Home Owners Association approval if necessary
2. Your property’s plat. This will need to show property lines, the residence, and any easements. If you do not have a copy of your plat and cannot find one, you can draw your own.
3. Completed Building Permit application.
4. If the property falls in the Board of Architectural Review (BAR) purview, you will need to complete their application.

Once you have all of your necessary documents, you will need to submit your package through the City's CSS portal.

ENCROACHMENT PROCESS

After you have received your approval through our Zoning and BAR (if required) and your fence is being installed in a drainage easement you will need to complete an encroachment application. In addition to the encroachment application, you will need to provide the Zoning approved plat and a payment of $25.00. Please note that the encroachment permitting process can take up to four weeks. For questions and inquiries regarding encroachments, email Tracie Rennell.

Engineering Website

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Public Service - Environmental Services

Show All Answers

1. How do I obtain a residential garbage container?

If you are a new resident to the City of Charleston, you will be issued a garbage container for your household garbage upon request. Please submit an online request with the link listed below or call (843) 724-7311 to request a container. Residential containers are available in three sizes to suit the needs of the customer. Most customers use a 96-gallon container. A record of each assigned container is maintained to control and ensure against container loss.

Request a Garbage Container

2. What is the difference between garbage and trash?

Garbage is defined food, food containers, organic waste, clothing, etc…

Trash is defined as yard waste, such as grass clippings, weeds, twigs leaves, etc…

If you have questions about refuse please contact the Environmental Services Division at (843) 724-7364 or prices@charleston-sc.gov.

3. What cannot be put in the garbage or trash?

Unacceptable waste for single-family residential collection includes hazardous waste (examples include: paint, auto fluids, batteries, and household and pool chemicals), concrete, dirt, sod, sand, plaster, carpet, construction and renovation debris, tires and hot ashes.

Unacceptable waste for commercial and multifamily service includes hazardous waste (examples include: paint, auto fluids, nickel cadmium batteries, and household and pool chemicals), electronics (computers, TVs, etc.), concrete, dirt, sod, sand, plaster, shingles, heavy building materials, hot ashes, tires, fluorescent bulbs and flammable or biomedical waste.

4. What is the holiday garbage and trash pick-up schedule?

During the holiday week, your collection generally occurs one day later than your regular day. You may check the City’s Website (www.charleston-sc.gov) or visit the City’s Facebook Page (www.facebook.com/CityCharleston) for the exact dates your garbage or trash will be picked-up.

Environmental Services Website

5. Where should I place my garbage container on my scheduled day of pick-up?

Place containers within 2 feet of the curb with handle facing away from curb and at least 3 feet from any obstructions such as vehicles, mailboxes, recycling containers, trees, etc.

Garbage should be placed no earlier than 6:00 PM the day before scheduled pick-up and trash shall not be placed earlier than two days before scheduled pickup. Garbage containers must be removed as soon as possible after pickup, but no later than 6:00 PM on the scheduled pickup days.

6. How should I fill my garbage container?

To properly fill your garbage container, please follow these guidelines:

- Drain and wrap or bag wet garbage.
- Nothing should stick out of the top or hang over the sides of the container.
- The lid of your container should close.
- Don't place objects on top of closed lids or in front of containers.

7. How should I prepare my yard waste for collection?

Please prepare yard waste the following ways:

All leaves, twigs, weeds and grass clippings shall be placed in brown paper bags designed for the purpose of leaf and clippings disposal and placed at the curb. It is the responsibility of the resident to provide the necessary bags. Loose leaves and grass placed at the curb in piles will not be collected.

No household garbage may be placed with yard waste for pick-up.

Tree limbs and stumps need to be cut into 4 foot lengths and 4 inch diameter and stacked curbside clear of obstructions.

8. Does the City pick-up bulk items for City residents?

Yes, the City of Charleston collects bulk items, including white goods, for residents on regularly scheduled trash collection day.

Residents shall place bulk pickup with all doors and drawers removed, if applicable at the curb or edge of pavement only on the date and time assigned by the Environmental Services Division. No white goods shall be picked up by the city unless all doors or drawers are removed.

9. My garbage container was vandalized or stolen. What do I need to do?

If your garbage can was stolen or vandalized you need to report it to the Police Department at (843) 577-7434. To order a replacement container, or to report repair/service needs due to vandalism or graffiti, please call (843) 724-7311 or enter an online service request. When calling for service, please give the service address, telephone number, your name and the case number given to you by the Police Department. Please empty and wash out the damaged containers and place them at the curb on the scheduled day of repair.

Garbage Container Lost or Stolen Online Request

10. What is household hazardous waste?

Hazardous wastes are corrosive, toxic, flammable, and reactive substances that present a threat to public health, safety and the environment. Never place hazardous waste in garbage or recycling containers.

The City of Charleston does not collect hazardous waste. Please see Charleston County's Household Hazardous Waste Website for further information on how to dispose of hazardous waste.
Household Hazardous Waste Website

11. Where can I safely dispose of household hazardous waste such as electronics, batteries and paint?

Household hazardous waste (HHW) can harm the environment, especially when disposed of incorrectly. To make getting rid of these materials safe and easy, the Charleston County Environmental Management Department has nine convenience centers where Charleston County residents can drop off their HHW.

Household Hazardous Waste Disposal Page

12. How do I dispose of syringes or other sharp items (i.e. – sharps)?

Sharp items or sharps are any discarded article that may compromise intact skin by causing punctures or cuts, including but not limited to, needles, syringes, Pasteur pipettes, lancets, broken glass, razor blades and scalpel blades. Sharps shall be disposed of in accordance with South Carolina Department of Health and Environmental Control's (SCDHEC) recommended procedures for syringe and sharp disposal.

All sharps shall be placed in an empty bleach, detergent, or other hard plastic or metal bottle or container and labeled with either a premade label that can be obtained for free from SCDHEC or the City of Charleston Environmental Services, or a homemade label with at least three-eighths-inch lettering stating: "WARNING: NEEDLES!" The bottle should then be placed in the garbage container at the top so it is clearly visible to collection crews.

13. What should I do with old electronics such as computers, TVs and microwaves?

The City of Charleston does not collect electronics (E-Waste). Please see our website for detailed information.

Environmental Services Website

14. Where can I dispose of used motor oil?

Used motor oil can be dropped off for recycling Charleston County’ Bees Ferry Landfill located at 1344 Bee’s Ferry Road. You may contact them at (843) 571-0929 or visit their website for disposal information.

Charleston County's Bee's Ferry Landfill Website

15. How can I dispose of junk, old appliances or scrap metal?

The City refers to these items as white goods or bulk items. To dispose of old appliances and large metal items, place them separately at the curb. Please drain hot water heaters and remove or secure all doors on refrigerators and freezers. Junk, furniture and other bulk items can be placed in their own pile at the curb on your collection day. Smaller items (dishes, clothing, etc.) should be bagged on your first scheduled collection day.

16. A professional landscaper has worked on my yard. Who is responsible for the yard waste?

All debris generated within the City by a contractor (tree surgeon, landscaper, etc…) must be removed and disposed of by the contractor - City Ordinance Sec. 14-51.

City Ordinance Section 14-51

17. Does the City remove contractor or builder refuse due to construction?

The city shall not collect refuse, bricks, lumber, mortar, plaster, roofing, guttering, shavings, tree debris and all other like material which is generated by a hired contractor or builder. It is the responsibility of the contractor/builder or owner/resident to remove refuse created by professional construction or renovations.

Construction or renovation refuse which is generated exclusively by an owner or resident on a residential and/or commercial construction, renovation or demolition project shall be collected by the city when the volume of the said material does not exceed ninety (90) gallons per trash collection cycle.

City Ordinance Section 14-51

18. Where can I obtain information on the City of Charleston’s Garbage, Trash, and Refuse regulations?

Please see the City of Charleston’s Garbage, Trash & Refuse Regulations brochure for information. Residential Garbage, Trash, and Refuse Regulations

19. Does the City of Charleston provide recycling services?

No, the City of Charleston does not provide recycling services but we strongly encourage all of our residents and businesses to recycle. Recycling is provided by Charleston County’s Environmental Management Department. Please contact them at (843) 720-7111 for more information.

Environmental Management Website

20. How can I get a blue curbside recycling container?

Please call (843) 720-7111 to request a recycling roll cart or you may request a cart at the link below.

New Recycling Bin Request Website

21. What can be recycled in Charleston County?

The City of Charleston does not provide recycling services but we strongly encourage all of our residents and businesses to recycle. Recycling is provided by Charleston County’s Environmental Management Department.

Generally, Charleston County recycles glass bottles and jars, aluminum, steel cans and aerosols, plastic bottles and containers (no plastic bags, plastic wrap or Styrofoam) and all paper (no shredded paper), paperboard and cardboard.

Please contact them at (843) 720-7111 for more information.

Charleston County Recyclable List

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Recreation

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1. How do I register online?

You can register for almost every activity and/or program offered by City of Charleston Recreation online by visiting http://rectrac.charleston-sc.gov/

You can search for activities, or if you know the activity # of the program you'd like to sign up for, just enter it in the activity number search field.

2. Can I participate if I am not a City of Charleston resident?

Yes! Our programs are open to anyone and everyone, despite your residency. Some programs do have different resident and non-resident prices. 

3. Where is the Department of Recreation Main Office?

The building is located at 823 Meeting Street, near Mt. Pleasant Street and Morrison Drive.

4. What happens after I register my child in youth sports?

After registration ends, teams will be formed and given to the coaches. Coaches will contact you once they receive their teams.

5. Can I sponsor a team?

Of course! This is our second favorite question. Please fill out a sponsorship form.

6. What is the cost of a permit to use a park?

Costs vary depending on the type of event, the number of participants, the time of the event, and other variables. To determine the actual cost of an event, simply apply for a permit at our Main Office located at 823 Meeting Street and fees will be assessed.

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The Job

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1. What is the job of a firefighter really like?

Firefighting involves extremely hard, skilled physical work, and firefighters must be able to handle emergency, life-or-death situations.   Firefighters must also be willing learners.   There will be continuous in-service training throughout their careers keeps them up-to-date on the newest technologies and latest fire suppression methods. Training in the fire service encompasses many subjects, such as building construction, emergency medical procedures, hazardous materials, technical rescue, public education, community relations.   Firefighters must have strong social skills, and the ability to think and communicate clearly in very stressful situations.

2. How are promotions made in the department?

The first promotional opportunity is to Assistant Engineer.   You must have 1 year on the job.  This position consists of a written and practical exercise.

3. Do firefighters get to sleep during their shift?

Every station is designed to accommodate a crew for 24 hours. This includes:

• Dorm
• Exercise equipment
• Kitchen
• Restrooms
• Showers
• TV room

Sleeping is permitted, as is cooking, working out, and studying, although you must be ready to respond to alarms and fulfill other duty requirements at all times.

4. Who is in charge?

The Charleston Fire Department is structured to mirror a military hierarchy.   The station is a microcosm of that, beginning with the firefighters, a fire engineer (driver) in charge of the apparatus, and a Captain in charge of the entire crew.   Each area of the city has a Battalion Chief in charge of operations and stations in his or her Battalion.

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Training Academy

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1. How long is training at the Fire Academy?

The Recruit Academy lasts approximately 26 weeks.  Those who successfully complete the recruit program are placed in the field as probationary firefighters for approximately 6 months.   During that time period an on-going structured training program will be provided along with monthly evaluations.   Probationary firefighters return to the Training Academy for a final probationary exam.

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West Ashley

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1. Do you really get a tax credit and reduced water rates if you join the City?

 Yes, home- or business owners in West Ashley that qualify to join or annex into the City receive Charleston's property tax credit and a huge reduction on their circulating water system bills. Homes in the St. Andrews PSD (County jurisdiction) do not qualify.

You must join the City to receive the discounts.

2. What does annexation mean?

Annexation means incorporating your property into City limits. It is the process of transferring parcels of land from unincorporated areas of a county into the service area and jurisdiction of a city. Properties brought into the City receive City garbage pickup, emergency services, public services and much more.

3. How does annexation work in South Carolina?

In South Carolina, residents are afforded the opportunity to specifically request as an individual (or group of neighbors) to incorporate their homes into the surrounding City. Many "donut holes" of unincorporated properties exist in James Island, West Ashley, Johns Island, and Cainhoy. The City reaches out to the homeowners of those areas to offer them the advantages of annexation. "Donut holes" are small areas within the City that are touching city limits but are still under the jurisdiction of Charleston County.