The first release of our digital review guidelines are now available. The guidebook was created to define the expectations of both applicants and plan reviewers to ensure a seamless digital process. It is a living document and will be updated as we learn, technology changes, and we identify ways to improve the process.
One of the primary roles of the Innovation Office is to work alongside the Process Improvement Director to assist departments in implementing recommendations made by the Novak Consulting Group that has been leading the City through a thorough organizational assessment. Links to the various reports and our progress are below.