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Inspections Procedure

All customers are encouraged to register with our new Customer Access Portal (CAP) to submit inspection requests, track projects, apply for permits(coming soon), and update business licenses. For more information click here.

How to Request an Inspection:

Customer Access Portal.

Email (
- Include the following information in your email request: 
  • Project address
  • Permit number 
  • Contractor name and phone number  
  • Type of inspection
  • Requested inspection date 

ALERT: Inspections can only be scheduled through for permits issued before August 14, 2017.  

The City of Charleston will schedule inspections as they are received throughout the day.

    •  Requests made before noon (12:00 pm) will be scheduled two (2) business days out. 

            Example: Request taken at 11:00 am on Monday - Inspection scheduled for Wednesday. 

    •  Requests received after noon (12:00 pm) will be scheduled three (3) business days out.

            Example: Request taken at 3:00 pm on Monday - Inspection scheduled for Thursday. 

Please note all inspections are performed Monday through Friday, City holidays should be noted.  

Inspection Status:

Required Inspections:

Below are examples of inspections you will need to request along the way. Please check back for more information as we are continuing to update the Inspections Procedure. For further information on sub-trade inspection requirements, please refer to the Sub-contractor permit page.  

Residential CO requirements

Commercial CO Requirements

For assistance with inspections:
  •  Email (
  •  (843)724-7441
Please note, inspection requests will not be accepted via phone call and/or voicemail.

Requirements before inspections can occur:

  • The address and permit placard must be posted and visible from the road or street and the placard accessible to the inspector.
  • Plans stamped as “Field Copy” and any updates from the Building Inspections Office are to be onsite for all inspections. The plans shall remain on the job site throughout the remainder of the job. 
  • Toilet facilities (within 300 feet of the job site) shall be available. 
  • Silt fencing for erosion control must be in place prior to clearing or grading. 
  • Gravel entry or paved access to site.