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Emergency Preparedness
Contact Information
When an emergency occurs call 911


The following information lines are staffed during significant emergency events:
  • City of Charleston Citizen Information Line: 843-973-7219
  • Charleston County Citizens Information Line: 843-746-3900, TTY 843-746-3911, Spanish 843-746-3909


Hurricane Information

Utility Companies
SCE&G customer

Berkeley Electric Cooperative

Charleston Water System
  • Call customer service at 843-727-6800

St. Johns Water Company
  • Call 843-559-0186. 

Special Needs Planning
If you have special needs, the following organizations can help you make a plan and register you for emergency assistance:  

  • Medical Needs S.C. Department of Health and Environmental Control (DHEC): (843)953-0038.
  • Mobility & Other Special Needs Disabilities Resource Center at (843)225-5080.